John Thornton Chevrolet - Service Center

Excellent service. Excellent sales. Will be a customer as long as I'm in Atlanta. Excellent sales. Will be a customer as long as I'm in Atlanta. More

They are not trustworthy l will never return here and I would not recommend them to anyone. would not recommend them to anyone. More

There is no picture and I'm not sure of his name - but when I come in he remembers me and is always pleasant. when I come in he remembers me and is always pleasant. More

A1 services nice friendly fast good seating tv was clear fast checkout welcome people love services fast checkout welcome people love services More

My issue was taken care of promptly. Tim communicated with me what was going on and let me know everything I needed to know to keep me satisfied about my visit. As always John Thorton Ch Tim communicated with me what was going on and let me know everything I needed to know to keep me satisfied about my visit. As always John Thorton Chevrolet treated me fine. More

Great per usual! ! Nothing really more to say. RJ is the best there is! The end ! Nothing really more to say. RJ is the best there is! The end More

I paid a lot of money for the extended warranty. After they spent an hour and a half sound what other places do in less than 30 minutes, they tried to make me pay. I told them my warranty covered tw After they spent an hour and a half sound what other places do in less than 30 minutes, they tried to make me pay. I told them my warranty covered two years worth of oil changes. They insisted that I was wrong and didn’t know what I was talking about and continued trying to make me pay. Finally a manager came back and told me I was wrong but that they would take care of it this time since “I was confused”. My husband called and spoke with our finance manager, who pulled my paperwork and verified that I, indeed, had a two year warranty that included free oil changes. The finance manager had to take the paperwork to the service department to show them that I wasn’t lying, and I ended up being there for over two hours just trying to prove that I wasn’t supposed to have to pay. More

I had an issue with vehicle that I purchased and John Thornton repaired the issue and returned the vehicle to me at no cost. Thornton repaired the issue and returned the vehicle to me at no cost. More

I took my brand new vehicle back twice for the same issue that was not resolved and The vehicle experience the second issue after receiving it back. Today, I took it back for a third time for the same issue that was not resolved and The vehicle experience the second issue after receiving it back. Today, I took it back for a third time for the same issue and the AC issue I noticed after I got the vehicle back from the shop. I told the service manager Reggie that the AC issue did not exist when I brought my vehicle back the second time. I also told the service manager Reggie that I don’t expect any of these issues to exist when I pick the vehicle up the third time. The service manager Reggie got very abrasive with me and hung up before the call ended, I paid $50,000 for a vehicle and I don’t expect to have any issues out of it 30 days after it is in my possession. When I pick up the vehicle the third time and if these issues continue to exist I will be requesting a complete refund. I will file a complaint with the Better Business Bureau and the local news media if the dealership does not comply, it is my hope however that the vehicle will be fixed correctly the third time around, More

Bryon provides excellent customer service and really cares about taking care of his customers. He is always upfront about the service required. Thank you, Bryon! cares about taking care of his customers. He is always upfront about the service required. Thank you, Bryon! More