John Thornton Chevrolet - Service Center

This dealer is amazing. I will never go anywhere else. This is real customer service. Thank you. I will never go anywhere else. This is real customer service. Thank you. More

My Chevrolet Silverado Trail Boss LT has been shaking/vibrating/stuttering at low RPM. It started at 12k miles. I brought vehicle into the dealership to have service take a look at it and they we shaking/vibrating/stuttering at low RPM. It started at 12k miles. I brought vehicle into the dealership to have service take a look at it and they were unable to reproduce the issue. Which is crazy being that everyone that gets into my truck feels it with out me saying anything about the issue. I’ve provided videos to better explain the issue. I’ve talked to technicians at the dealership and they have acknowledged that it’s not normal for the truck to be doing that. Finally after the 3rd time they put me on a waiting list to have someone else take a look at the problem. It’s ridiculous that a 60k thousand dollar car is having these issues at 12k miles. It’s very frustrating because I have a 1 yr old baby that at times rides with me and I have this unreliable vehicle and the issue still hasn’t been addressed. More

The service team is always excellent. Jermald Passmore was able to squeeze in my oil change this day when I only needed my tire fix so that I would not have to make a double trip. Jermald Passmore was able to squeeze in my oil change this day when I only needed my tire fix so that I would not have to make a double trip. More

MSRP dealer! I will get my next car from them, great service! Great people! Thanks for not going woke! I will get my next car from them, great service! Great people! Thanks for not going woke! More

I purchased my car at John Thornton so I thought it was only right to get my car repaired at John Thornton. Worst mistake, I’m not satisfied with the service at all. only right to get my car repaired at John Thornton. Worst mistake, I’m not satisfied with the service at all. More

Bryon and his service dept did an excellent and quick job on the repair of my truck. Thanks guys!! on the repair of my truck. Thanks guys!! More

I have been using them since I purchased by vehicle from them in 2019 and service was great as always. them in 2019 and service was great as always. More

Oil change was done on time and on budget. I will visit them again next time! I will visit them again next time! More

Our new truck buying was painless. We working with Derek and Dan and we are extremely pleased with our new truck and the entire buying process. This is our 3rd vehicle with this team We working with Derek and Dan and we are extremely pleased with our new truck and the entire buying process. This is our 3rd vehicle with this team! More

Love the service. Everyone is very professional and courteous. I will not go any other place to get my car serviced. Everyone is very professional and courteous. I will not go any other place to get my car serviced. More