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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,484 Reviews

1,484 Reviews of John Thornton Chevrolet - Service Center

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October 26, 2024

They do the best job for and great service and helpful to understand what my car need thank you More

by dsmung81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Matthew was great! He was very personable and informative. He got me in and out of there quickly😊! More

by teenajw
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Horrible maintenance staff communication In fact I was told to look for another dealership because yall were too busy More

by CONNIEAWILLIAMS
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have one. But I called yesterday and can give you a time
October 17, 2024

Matt was attentive and kept me informed of what was going on. We didn't find the exact cause of the check brake message but an actual inspection of the system did not turn up anything but brake fluid was at More

by DVWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

when my son transmission went out customer service was terrible in the service department no loner car, had truck over 2 months when we did get a loner car could not drive it only a 100 miles a day. will More

by WENDYFAVORS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NOEL DIAZ
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Byron, is very good with customer relations. He takes very good care of my auto service needs !! He's the BEST !!! More

by crazydarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Pleasant car buying experience. No hassle. All staff were professional and wonderful to work with More

by SYLVIA.WILLIAMS75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ohara
October 12, 2024

The dealership helped me out. I was in a bind and they helped me get into a new vehicle. It didn’t take very long either. More

by SHUGJ1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None of those
October 11, 2024

Everyone was very nice and very helpful. I would recommend them for anyone stoping or needing their car serviced. More

by CHRISBISHOP1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOEL DIAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I had to work with parts and the service department. Both groups did a good job of combining it for me to make it one pleasant experience! More

by ebthomas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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