John Thornton Chevrolet - Service Center

This dealerships service department is hands down the best in the southeast. They have nailed it. Thank you. best in the southeast. They have nailed it. Thank you. More

great customer service and great work. Understanding of everyone's issue is different and treat everyone as if they are important. Understanding of everyone's issue is different and treat everyone as if they are important. More

The service tech that assisted me and checking in and getting the service for my car was very good getting the service for my car was very good More

I need my car serviced before leaving on a trip on Saturday. I call on Monday and am told there are no appointments available for more than 2 weeks. I ask to talk to a service writer, and I tell him t Saturday. I call on Monday and am told there are no appointments available for more than 2 weeks. I ask to talk to a service writer, and I tell him that I'm willing to bring the car in that night and leave it all week if necessary. He tells me he can get me in on Friday morning. However, at 11:00 Tuesday morning, Byron calls me and tells me they had a 7:30 a.m. cancellation, and they can perform my 15,000-mile service that morning. My car was ready by noon, as always working as it should. I bought this car from John Thornton Chevrolet, and it's my expectation that I'll have all my service done there as well. More

Appointment time was 11:00am, I arrived on time for a oil change and tires rotated. At 2:30 pm I advised that the service was done. I understand with want we all have gone thru the past two years, you would change and tires rotated. At 2:30 pm I advised that the service was done. I understand with want we all have gone thru the past two years, you would want to keep your customers, not turn them to go somewhere else for better service. More

First of all it took them 3 hours for oil change then they messed up my lugs on my front of my truck then they tried to blame it on me poor service they messed up my lugs on my front of my truck then they tried to blame it on me poor service More

John Thornton Chevrolet is the best all around dealership to be found from sales to service. Bryon Steinke in service is #1. He cares about his customers needs. I wouldn’t go anywhere else. Thornton Chevrole to be found from sales to service. Bryon Steinke in service is #1. He cares about his customers needs. I wouldn’t go anywhere else. Thornton Chevrolet and Bryon Steinke are the VERY BEST!!! More

Donna was awesome and got me scheduled right away! My service was great! No complaints! My service was great! No complaints! More

I was quite satisfied with the service, as everything was carried out to my liking. carried out to my liking. More

I love John Thornton. People don’t understand how much they go out of their way to make customers happy. They have to wait 5 minutes longer and trash them. This dealership People don’t understand how much they go out of their way to make customers happy. They have to wait 5 minutes longer and trash them. This dealership has been around a LONG time. You are gonna have glitches, it’s life, but they take care of their customers. Always have. More