John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,518 Reviews of John Thornton Chevrolet - Service Center
They did an awesome job fitting me in for my oil change. I highly recomnend. I highly recomnend. More
Have recently service and they didn’t put the motor back together. I have hoses hanging out of the motor. Haven’t really driven my car but someone need a jump and that’s when I found out. I called today and together. I have hoses hanging out of the motor. Haven’t really driven my car but someone need a jump and that’s when I found out. I called today and left a message More
Excellent and professional service from the body shop to service and sales. I appreciate Thornton! service and sales. I appreciate Thornton! More
Great honest enthusiastic sales force at John Thornton Chevy. I would recommend them to everyone I meet. Chevy. I would recommend them to everyone I meet. More
Bill Adkins is an excellent salesperson who goes above and beyond to care for his clients! Thank you so much, Vickie & Javier Duran FD REMODELING LLC. and beyond to care for his clients! Thank you so much, Vickie & Javier Duran FD REMODELING LLC. More
Service adviser talked and looked like he did not want to be there at all! He was not rude but not polite either, I will not be requesting him as a service advisor at all. be there at all! He was not rude but not polite either, I will not be requesting him as a service advisor at all. More
I would rate John Thorton Chevrolet a 1 star. 0 Stars if I could. When I received my car the wheel was scratched and it took 4 months to recieve a replacement. When they replaced the wheel the re 0 Stars if I could. When I received my car the wheel was scratched and it took 4 months to recieve a replacement. When they replaced the wheel the replacement was gouged from someone in the service department and not reporting it. If it wasn't for me inspecting before I left the lot I would have been liable. The muffler on my brand new car had a defect, the service department kept giving me the run around on repairing it. It took over 4 months and for me to call General Motors customer service for them to repair and replace the muffler. But wait there's more. The car didn't come with the chips for the heated and air conditioned seats. After I got the letter from General Motors saying I could call the dealership to have the chips put in, John Thornton said that it would be a few months until they could get the chips in and the only appointments they have available are Monday through Thursday at either 8am or 9am. They were not willing to work with me to have these chips put in. As for someone with a normal job those hours to have the chips replaced do not work. I then called a dealership out of state since I will be there for the holidays and they were promptly able to get me in, said there wasn't a backorder on the chips and could have me come at at my earliest convenience. Overall my experience with John Thornton Chevrolet was very poor and I will never buy a car from them again or refer anyone to purchase or lease a car through them. More
Always welcomed with professionalism, courtesy, and a smile. I love my service advisor and team smile. I love my service advisor and team More