John Thornton Chevrolet - Service Center

I bought a car that they did the minimum service on. I knew that the AC needed charging and didn't mind if it was added to the price of the car. They didn't even try to fix the problem or offer to servi I knew that the AC needed charging and didn't mind if it was added to the price of the car. They didn't even try to fix the problem or offer to service it. I'm a 65 year old disabled man with a heart condition and AC in Georgia is a necessity. The front tires have punctures on the sides and they didn't say if they checked the coolant. I have bought a car from John Thornton before so this is why I came back....... big mistake. No even contacted me from my calls to get service that I am willing to pay for. I know the car was bought"as is" but I expected better from John Thornton. I can't recommend anyone to purchase from John Thornton because I'm not satisfied with my purchase and no one seems to care. The name is Vance Thomas and I'm at 5997@comcast.net or 404 933 6560......... I'll be waiting and waiting and waiting and............ waiting. More

Always great friendly customer service. . Also, service advisor is very knowledgeable and follows up on phone calls. . Also, service advisor is very knowledgeable and follows up on phone calls. More

Hats off to the crew of John Thornton Chevrolet for getting it right and proving that customer service/satisfaction still exists. They really stand by their cars and make sure that a customer issues wi getting it right and proving that customer service/satisfaction still exists. They really stand by their cars and make sure that a customer issues with a car is addressed and taken care of. I purchased cars from here before and that is why I came back and always will. Thank you again for everything, you're the best, thank you Vance Thomas. More

Russ was a big help to me finding the trucks tat we needed, Thanks Russ needed, Thanks Russ More

The Experience was better than I anticipated. Brian was very helpful in making everything easy and fast in the purchase of my vehicle. I was in such a good mood I invited my whole family to come Brian was very helpful in making everything easy and fast in the purchase of my vehicle. I was in such a good mood I invited my whole family to come down to the dealership to see me drive off the lot with my new Equinox! I love it! 10/10 experience! More

Overall good service, very friendly and professional. The staff was very helpful in processing my financing and made the buying process enjoyable. The staff was very helpful in processing my financing and made the buying process enjoyable. More

One hour for alignment. I would like to see more things for kids to do while waiting with parents I would like to see more things for kids to do while waiting with parents More

I’m very happy with the work they did on my truck thank you. Will come back soon you. Will come back soon More

The service is always professional and the reps are courteous. Great job! I would recommend. courteous. Great job! I would recommend. More

Employees were very friendly. It was a smooth car buying experience and we didn’t feel pressured. Car was in great shape and we felt like we got a great deal. Car was cleaned up a It was a smooth car buying experience and we didn’t feel pressured. Car was in great shape and we felt like we got a great deal. Car was cleaned up and serviced well. More