John Thornton Chevrolet - Service Center

Matthew was great! He was very personable and informative. He got me in and out of there quickly😊! He was very personable and informative. He got me in and out of there quickly😊! More

Horrible maintenance staff communication In fact I was told to look for another dealership because yall were too busy told to look for another dealership because yall were too busy More

Matt was attentive and kept me informed of what was going on. We didn't find the exact cause of the check brake message but an actual inspection of the system did not turn up anything but brake fluid was at on. We didn't find the exact cause of the check brake message but an actual inspection of the system did not turn up anything but brake fluid was at the low level mark but the components looked good. More

when my son transmission went out customer service was terrible in the service department no loner car, had truck over 2 months when we did get a loner car could not drive it only a 100 miles a day. will terrible in the service department no loner car, had truck over 2 months when we did get a loner car could not drive it only a 100 miles a day. will not purchase another vehicle there. Thanks More

Byron, is very good with customer relations. He takes very good care of my auto service needs !! He's the BEST !!! He takes very good care of my auto service needs !! He's the BEST !!! More

Pleasant car buying experience. No hassle. All staff were professional and wonderful to work with No hassle. All staff were professional and wonderful to work with More

The dealership helped me out. I was in a bind and they helped me get into a new vehicle. It didn’t take very long either. I was in a bind and they helped me get into a new vehicle. It didn’t take very long either. More

Everyone was very nice and very helpful. I would recommend them for anyone stoping or needing their car serviced. I would recommend them for anyone stoping or needing their car serviced. More

I had to work with parts and the service department. Both groups did a good job of combining it for me to make it one pleasant experience! Both groups did a good job of combining it for me to make it one pleasant experience! More

I brought my Camaro in for routine service (oil change and filter) after setting up an appointment earlier with Donna Haan. My service advisor, Chuck Yearta, understood the peculiarities of my Camaro mod and filter) after setting up an appointment earlier with Donna Haan. My service advisor, Chuck Yearta, understood the peculiarities of my Camaro model (a ZL1), and the service was completed quickly. While waiting, I talked with Jarod Powell about bringing in my Tahoe for a set of tires and taking care of a couple recall items as well as getting its oil changed when I brought it in. Both Donna and Jarod have helped me with problems, sometimes with very short notice, in in the past, and, as a customer since 2005, it's nice to see familiar faces who know me when I come in. It's unusual to see long-time dealership employees in the Atlanta market and is a testament that John Thornton Chevrolet is doing things right. Even my service advisor, Chuck, while relatively new in that roll, was a 20+ year employee. More