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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,484 Reviews

1,484 Reviews of John Thornton Chevrolet - Service Center

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November 06, 2024

Missing screws on my wheel center cap and took too long for a oil change More

by DEVON.HANDS
Recommend Dealer
No
Employees Worked With
Jarrod Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
NOEL DIAZ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Orlando was great. Very professional and had my car in and out of there in record time. More

by KIMGRUBBTRAVELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando
November 03, 2024

It is always a pleasure working with Bryon. He is very professional, seems to care about his customers and will not push services or products that are not needed. More

by JBRAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I have been very pleased with the Service department at John Thorton Chevrolet. They are a big part of why I purchased another vehicle from John Thorton. More

by Sclips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Yearta in Service, Cody Hill in Sales
October 31, 2024

My salesman was great, Russ. Our vehicle is terrible. Cheaply made. So sorry I bought a GM product. Will never again. Management was not helpful, didn't care about my problem More

by BAHAKINC
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
RUSS LISCOMB
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

My visit was quick and professional! !! The porters and service advisor was Awesome!!! It has been this way each time. More

by eknox40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

They were fast and efficient. I was well taken care of. Everyone was very professional, knowledgeable, and attentive to me and what I was looking to get done. I appreciate their p More

by ACLICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Estepan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Kim
October 29, 2024

Jackson and Brad at John Thornton patiently worked with my unique financial situation and got me into a great truck. Thank you, gentlemen! More

by MAVERLANDER
Recommend Dealer
Yes
Employees Worked With
JACKSON MORRIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

The dealership and the entire staff are very professional and very responsive to meet my needs. More

by BERNARD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Lied about the condition of the vehicle. Lied about work done to the veh. Tried to lie about deposit out down on the car. More

by CUBINLVILLE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hill