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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,516 Reviews

1,516 Reviews of John Thornton Chevrolet - Service Center

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July 08, 2023

Great service. Everyone greets as you come in. Service on vehicle is always done great. More

by DGLIDDEN122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
Jul 15, 2023 -

John Thornton Chevrolet responded

Thanks for your kind words.

July 06, 2023

I had a few issues but everything worked out in the end. Thanks to the management and teamwork. More

by WILLIAMSSTEPHANIE261
Recommend Dealer
Yes
Employees Worked With
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

John Thornton Chevrolet responded

Thank you for you feedback .

July 06, 2023

Everyone is very helpful and accommodating. I have never reached out to them and they have not gone out of their way to assist. More

by WILLP5408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Was great service great people will return for service again could not have ask for any better More

by RDCARTER3111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden Boyd
Jul 15, 2023 -

John Thornton Chevrolet responded

Thanks very much

July 06, 2023

Very caring and professional ! ! The Best !!! I have every confidence in Byron for all my service needs !!! More

by crazydarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

John Thornton Chevrolet responded

Thanks

July 05, 2023

Easy on-line scheduling and check-in at dealership. Service was swift and without problems! More

by garobert7
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Jul 06, 2023 -

John Thornton Chevrolet responded

Thanks

June 30, 2023

Everyone answers my questions and it’s a pleasant experience when I go for anything More

by SHONTALHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marva Thomas, Dino Hill
Jul 01, 2023 -

John Thornton Chevrolet responded

Thanks for your feedback. Have a great day!

June 29, 2023

As usual our service at John Thornton Chevrolet was performed completely and competently. We are always happy with our service there More

by SIDODSON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

John Thornton Chevrolet responded

Thanks for the feedback.

June 26, 2023

Always a courteous staff and very attentive to the needs of the customer. This is my 2nd vehicle purchased from them and 3rd vehicle serviced by them. John Thornton has never done me wrong! More

by ywebb1016
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Myrick, Brenden Boyd
Jun 27, 2023 -

John Thornton Chevrolet responded

Thank you very much

June 22, 2023

Poor service department and customer service. Amazed how I was treated by the service advisor after being a loyal customer after 20 and owner of 4 vehicles. More

by RASMITTYSMITH
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
Jun 27, 2023 -

John Thornton Chevrolet responded

We have an open door policy. Kurt Hedmann is our service manager, please call him at (770)941-8550. We strive for complete satisfaction. Thanks for your feed back

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