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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,488 Reviews

1,488 Reviews of John Thornton Chevrolet - Service Center

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September 09, 2023

Bill Ohara made it happen when no other dealership could. I would like to thank John Thornton Chevrolet and their staff for everything. More

by ARTWONEFOMBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

John Thornton Chevrolet responded

Glad to have you with us. Thanks

September 07, 2023

I find the service department consistently performs well for me. Communication is done well, but it is important to make sure you talk with your service rep. Sometimes the status of your vehicle in the syst More

by Phosworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 07, 2023 -

John Thornton Chevrolet responded

Thanks very much!

September 05, 2023

Everyone was super helpful and nice to deal with the whole time we was there. Really made it a good experience to deal with them. Definitely made the two and a half hr trip there worth it. More

by D89S10
Recommend Dealer
Yes
Employees Worked With
Brian Cosgrove
Sep 07, 2023 -

John Thornton Chevrolet responded

Thanks so much!!

August 31, 2023

I worked with Fred Gamble. It took about two months to get the car I wanted and they were very nice. Definitely above and beyond. Thanks More

by TAJIJOHNSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

John Thornton Chevrolet responded

Thanks for your patience. We appreciate your business.

August 30, 2023

Wonderful experience from start to finish. All individuals that helped up played an important role in our decision. More

by JAMES.JACKSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill O’Hara
Sep 01, 2023 -

John Thornton Chevrolet responded

Thanks for your feedback. We appreciate your business.

August 30, 2023

Every thing went well. I was pleased with the oil change.and the time it took to complete the work. More

by SYLVILLA1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Sep 01, 2023 -

John Thornton Chevrolet responded

Thank you.

August 30, 2023

Dealership was ok. My sales men was a good guy. And the rest of the people I talked to were nice. More

by RJGINE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Hinton
Sep 01, 2023 -

John Thornton Chevrolet responded

We appreciate you, Thanks

August 29, 2023

Can’t never get a vehicle in for service in a reasonable time. It’s always at least 3 weeks for a oil change. I took my business elsewhere. More

by SNOWJA7180
Recommend Dealer
No
Employees Worked With
Tanya Byers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

John Thornton Chevrolet responded

We try to schedule you as fast as possible. We don't like to lose any customer. Sorry we could not get you in sooner.

August 24, 2023

Every is always so nice and helpful when I go. Steve Reed ,Jarod Powell and Donna are the best. More

by Mickey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

John Thornton Chevrolet responded

thanks

August 24, 2023

The service was done fast than expected. The price was really good too as compared to other dealers and other tire shops. More

by PETER.A.MAZUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermald Passmore
Aug 24, 2023 -

John Thornton Chevrolet responded

thank you very much

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