John Thornton Chevrolet - Service Center

As always I took my car to Thornton Chevrolet for its 5000-mile oil change. I always go there after hours and leave the car. Sometimes it takes a few days because the service department is snowed under, 5000-mile oil change. I always go there after hours and leave the car. Sometimes it takes a few days because the service department is snowed under, but this time I was notified at 8:30 a.m. the morning after leaving the car that it was ready, that in addition to my oil change. a recall issue had also been fixed. With a coupon (which Thornton often sends me for a small discount) and MyChevrolet points, the total bill was less than $50. And everyone I've ever dealt with at Thornton (I've bought two cars there, including my current Equinox) has been gracious and polite. I am always treated as though my business is valued. More

My only complaint is that appointments should not take weeks to schedule. However, once you in they will take care of you. weeks to schedule. However, once you in they will take care of you. More

one tire pressure monitor failed and for the second visit in a row one tire is missing the valve stem cap. donna is a huge help! visit in a row one tire is missing the valve stem cap. donna is a huge help! More

On time great service Love the % off coupon Will come again for service, thanks The VanDyke’s again for service, thanks The VanDyke’s More

This dearship went above and beyond to make sure I was happy with the vehicle I purchased. From the salesperson, the financial manager, to the general manager, everyone was great. happy with the vehicle I purchased. From the salesperson, the financial manager, to the general manager, everyone was great. More

Very convenient Very clean, comfortable, friendly Very accommodating and skillful! Enjoy coming for auto needs! Very accommodating and skillful! Enjoy coming for auto needs! More

Ernesto Estepan, was my sales contact. He showed me the used vehicle I was interested in. We did a test drive and found that it needed a few minor items, and I wanted a second key. Through He showed me the used vehicle I was interested in. We did a test drive and found that it needed a few minor items, and I wanted a second key. Throughout the process Ernesto kept me informed and made the buying process easy. Everyone I met at this dealership walked around with a smile. I was pleased with the quality of the repair and painting that was done. I was very pleased that I used Thornton Chevrolet. More

Marva Responsive,knowledgeable,helpful, I’ve bought 3 vehicles, very nice sale person I trust her vehicles, very nice sale person I trust her More

The dealer ship was very helpful when it came to explaining the problem and repairing the issue. The only problem was with the service rep. Who had to be reminded of the purpose of the appointment a explaining the problem and repairing the issue. The only problem was with the service rep. Who had to be reminded of the purpose of the appointment and what the agreed service plan that was scheduled. More

Everyone is always friendly and prompt! I feel very well taken care of. Great dealership! I feel very well taken care of. Great dealership! More