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John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,515 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,515 Reviews of John Thornton Chevrolet - Service Center
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November 14, 2023
Great customer service! Fast and friendly service!! I would definitely recommend John Thorton to family and friends Fast and friendly service!! I would definitely recommend John Thorton to family and friends More
by SNJWYATTE
Verified CustomerEmployees Worked With
November 12, 2023
Purchased car and required to take it same day without it being serviced or inspected. This caused for two additional trips to the dealership without proper communication on their behalf. Sat for 2.5 hours t being serviced or inspected. This caused for two additional trips to the dealership without proper communication on their behalf. Sat for 2.5 hours to perform work when it could have been avoided and came back days later instead. More
by JLAMABILE
Employees Worked With
November 10, 2023
Great service and everyone is very professional. You always feel that they appreciate your business. You always feel that they appreciate your business. More
by DGLIDDEN122
November 08, 2023
They explained everything and addressed my concerns. I can only hope that everything was repaired properly I can only hope that everything was repaired properly More
by dalexand
November 03, 2023
They explained everything and addressed my concerns. I can only hope that everything was repaired properly and nothing was missed, that may cause me problems down the road. I can only hope that everything was repaired properly and nothing was missed, that may cause me problems down the road. More
by lenna.deshazior
Employees Worked With
Noel
November 03, 2023
I discovered a large nail in the tread of the LR tire on my '23 Tahoe late on a Friday afternoon (Oct. 20) and called to make an appointment to repair it. The lady on the phone (whose name I don't recall) my '23 Tahoe late on a Friday afternoon (Oct. 20) and called to make an appointment to repair it. The lady on the phone (whose name I don't recall) understood my problem and was able to schedule me in for a simple patch first thing (8:00 am) the next morning (Saturday Oct. 21). When I arrived, Mr. Diaz got me in right away, and the jiob was completed less than two hours later. Being that my request was on short notice, I was just glad to get the repair done professionally (I've plugged many of my tires myself over the years), and I was glad that they could work me in. More
by JBR
Employees Worked With
noel diaz
November 01, 2023
I’ve been bringing my car to Thornton Chevrolet for the past ten years. I get excellent service and advice. The staff is friendly and know what they are doing. Jamald greeted me with a smile and explained past ten years. I get excellent service and advice. The staff is friendly and know what they are doing. Jamald greeted me with a smile and explained what needed to be done. My car was ready to go earlier than I expected and it’s been running smoothly. More
by DRUTROESCHER
Employees Worked With
Jamald
November 01, 2023
My main complaint besides how high the payment is, was the fact that something was wrong with the truck took it back up there and it still didn't get resolved they said there's nothing wrong other than th the fact that something was wrong with the truck took it back up there and it still didn't get resolved they said there's nothing wrong other than the headlights and they replaced that well now the check engine lights coming on and there is I know something's wrong with it about to pick it on a code and find out myself More
by candidunn9364
Employees Worked With
October 30, 2023
Great job from my service guy! Technician left traces of oil near my cap under the hood. Technician also left the oil change sticker paper in my cup holder. It only takes a second Technician left traces of oil near my cap under the hood. Technician also left the oil change sticker paper in my cup holder. It only takes a second to throw away. This may be unnoticeable or seem petty to a person who has a junky car but I keep a very clean vehicle interior and exterior. That won’t keep me from coming back. Just let your technicians know to take their time and wipe off spilled oil and don’t leave trash in a customers vehicle. Integrity means a lot. I just hope my oil change was actually done and done properly. Thank you! More
by JERMAINEGREENSR
Employees Worked With
I’m sorry. Don’t know the name
