John Thornton Chevrolet - Service Center

Thank you I bought my car from John Thornton good service all the time they never let me down keep up the good work all the time they never let me down keep up the good work More

Made an appointment and things were not done as I was told . Wasted my time told . Wasted my time More

Great service. Advisor was awesome. I do plan to go back. Wait time wasn’t bad at all. Advisor was awesome. I do plan to go back. Wait time wasn’t bad at all. More

Every one was very friendly and the service was very fast. Have been a customer thru the purchase of five cars. fast. Have been a customer thru the purchase of five cars. More

Service is fine. A few issues with the customer service at the service department with one person but thats about it. I've been coming here since 2015 with both of my A few issues with the customer service at the service department with one person but thats about it. I've been coming here since 2015 with both of my chevys. The one problem i have is it just takes to long to schedule an appointment. 2 weeks to schedule an oil change is ridiculous. Byron has always been great when i come for an oil change Need more techs or at least more doing the smaller things like an oil change. But this is how you lose customers, you can go down the street for the same service in 30 mins. Small issue. I have multiple cars so I can always wait for the appointment but others may not be able to. But, overall, love the dealership. Just hire more techs More

I live in Texas, so I will find a service dealership there. But if I lived in Ga I would use Thornton's service department (I lived near Thornton Chevrolet for 15 years). there. But if I lived in Ga I would use Thornton's service department (I lived near Thornton Chevrolet for 15 years). More

They made it easy to sell my truck. Went to Steve Rayman dealer first. The max they offered my was 27k after going back and forth and telling they I was going to John Thornton they fina Went to Steve Rayman dealer first. The max they offered my was 27k after going back and forth and telling they I was going to John Thornton they finally offered to give me 28k. When I got to John Thornton, Allen was easy to to work with. He was easy to relate to as well. They gave me the asking price and made the transaction quick. More

My man Clyde Springer was professional abd kept me updated on the build and arrival of my Silverado 1500. Excellent and professional communication. updated on the build and arrival of my Silverado 1500. Excellent and professional communication. More

Every time we come to this dealership they take great care of our vehicle's. John Thornton is who we purchased our vehicle's from. care of our vehicle's. John Thornton is who we purchased our vehicle's from. More

Service advisor Ryan Grizzle did not keep me informed on the progress of my car and would not return calls. My car sat parked on your lot 4 days before it was even determined what the problem was. Not one c the progress of my car and would not return calls. My car sat parked on your lot 4 days before it was even determined what the problem was. Not one call from Ryan to inform me what was going on. More