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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,488 Reviews

1,488 Reviews of John Thornton Chevrolet - Service Center

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October 18, 2023

Service dept was great. . My car did record where they were revving my C8 ZO6 when pulling it in for evaluation.. I understand the temptation.. More

by MBOYDATLANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy...
Oct 19, 2023 -

John Thornton Chevrolet responded

Thanks!!

October 16, 2023

A good value for the amount spent to perform the required oil change & tire rotation service More

by raysb6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

John Thornton Chevrolet responded

Thank you for your feedback.

October 16, 2023

Excellent work knowledge and customer support. Satisfactory work and happy to work with employees staff. More

by NORA.WHATLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

John Thornton Chevrolet responded

Thanks for your feedback

October 12, 2023

John Thornton Chevrolet: Excellent dealership, excellent automotive service, excellent customer service. Their competent maintenance work matched with Chevy quality means repairs are few. Thornton is my go- More

by TEAMFR8R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel in service
Oct 16, 2023 -

John Thornton Chevrolet responded

Thanks for your feedback.

October 10, 2023

My car was there much to long and wasn’t informed as to when it would be ready. . I wasn’t happy with service. More

by banks9789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

John Thornton Chevrolet responded

Sorry on the miscommunication. We appreciate your patience.

October 09, 2023

Attention to detail, quality service and professional customer service. Fast and reliable service… job done to my satisfaction. More

by etta_johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

John Thornton Chevrolet responded

Thank you very much

October 09, 2023

I wrok there they are good people and to work for them we got trucks and card for sale More

by BLAKEAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

John Thornton Chevrolet responded

Thanks.

October 07, 2023

My service was completed with expert time and enthusiasmThey were professional in every sense of the word. More

by 1TOECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

John Thornton Chevrolet responded

Thanks for your feedback.

October 06, 2023

Customer service was great. The staff was friendly and provided great service! The wait time was not long. More

by MCDANIELTAMICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 07, 2023 -

John Thornton Chevrolet responded

Thank you for your business.

October 06, 2023

Customer service was outstanding salesman did a great job with his presentation knew what he was talking about. More

by JESSEJGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Springer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

John Thornton Chevrolet responded

Thank you

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