John Thornton Chevrolet - Service Center

I’ve been bringing my car to Thornton Chevrolet for the past ten years. I get excellent service and advice. The staff is friendly and know what they are doing. Jamald greeted me with a smile and explained past ten years. I get excellent service and advice. The staff is friendly and know what they are doing. Jamald greeted me with a smile and explained what needed to be done. My car was ready to go earlier than I expected and it’s been running smoothly. More

My main complaint besides how high the payment is, was the fact that something was wrong with the truck took it back up there and it still didn't get resolved they said there's nothing wrong other than th the fact that something was wrong with the truck took it back up there and it still didn't get resolved they said there's nothing wrong other than the headlights and they replaced that well now the check engine lights coming on and there is I know something's wrong with it about to pick it on a code and find out myself More

Great job from my service guy! Technician left traces of oil near my cap under the hood. Technician also left the oil change sticker paper in my cup holder. It only takes a second Technician left traces of oil near my cap under the hood. Technician also left the oil change sticker paper in my cup holder. It only takes a second to throw away. This may be unnoticeable or seem petty to a person who has a junky car but I keep a very clean vehicle interior and exterior. That won’t keep me from coming back. Just let your technicians know to take their time and wipe off spilled oil and don’t leave trash in a customers vehicle. Integrity means a lot. I just hope my oil change was actually done and done properly. Thank you! More

The Chevy dealership is always so kind and explains everything so I can understand. They are awesome. everything so I can understand. They are awesome. More

Great service appointment for 45K service on my 2020 Blazer. Also put on new Michelin tires (at about the same cost as a large membership warehouse) and did 4-wheel alignment, all in less than 5 hours. Blazer. Also put on new Michelin tires (at about the same cost as a large membership warehouse) and did 4-wheel alignment, all in less than 5 hours. The porter, Mike, gave me a ride home so I didn't have to wait at the dealership. It's a pleasure to deal with John Thornton Chevrolet. More

Did a great job worked me in when they knew we had travel to ways to get there to ways to get there More

There was lots of confusion from a customer service standpoint even before I arrived. I finally reached a very helpful rep. When I arrived, however, the confusion continued. I was told my recalls would standpoint even before I arrived. I finally reached a very helpful rep. When I arrived, however, the confusion continued. I was told my recalls would get done, they didn’t. I’ve also been waiting for months for installation of the blind spot alarm but they have been unable to get the parts. More

Not happy that I had to take my truck to discount tire to get the sensors reset. This is the first time I have ever been disappointed in my service. get the sensors reset. This is the first time I have ever been disappointed in my service. More

Excellent service. Kudos to Hannah in the Collision Center. She was very professional and knew exactly what she needed to do. Kudos to Hannah in the Collision Center. She was very professional and knew exactly what she needed to do. More

Excellent customer service, and I’m always appreciated. I will recommend to all my friends I will recommend to all my friends More