John Thornton Chevrolet - Service Center

My man Clyde Springer was professional abd kept me updated on the build and arrival of my Silverado 1500. Excellent and professional communication. updated on the build and arrival of my Silverado 1500. Excellent and professional communication. More

Every time we come to this dealership they take great care of our vehicle's. John Thornton is who we purchased our vehicle's from. care of our vehicle's. John Thornton is who we purchased our vehicle's from. More

Service advisor Ryan Grizzle did not keep me informed on the progress of my car and would not return calls. My car sat parked on your lot 4 days before it was even determined what the problem was. Not one c the progress of my car and would not return calls. My car sat parked on your lot 4 days before it was even determined what the problem was. Not one call from Ryan to inform me what was going on. More

Great customer service! Fast and friendly service!! I would definitely recommend John Thorton to family and friends Fast and friendly service!! I would definitely recommend John Thorton to family and friends More

Purchased car and required to take it same day without it being serviced or inspected. This caused for two additional trips to the dealership without proper communication on their behalf. Sat for 2.5 hours t being serviced or inspected. This caused for two additional trips to the dealership without proper communication on their behalf. Sat for 2.5 hours to perform work when it could have been avoided and came back days later instead. More

Great service and everyone is very professional. You always feel that they appreciate your business. You always feel that they appreciate your business. More

They explained everything and addressed my concerns. I can only hope that everything was repaired properly I can only hope that everything was repaired properly More

They explained everything and addressed my concerns. I can only hope that everything was repaired properly and nothing was missed, that may cause me problems down the road. I can only hope that everything was repaired properly and nothing was missed, that may cause me problems down the road. More

I discovered a large nail in the tread of the LR tire on my '23 Tahoe late on a Friday afternoon (Oct. 20) and called to make an appointment to repair it. The lady on the phone (whose name I don't recall) my '23 Tahoe late on a Friday afternoon (Oct. 20) and called to make an appointment to repair it. The lady on the phone (whose name I don't recall) understood my problem and was able to schedule me in for a simple patch first thing (8:00 am) the next morning (Saturday Oct. 21). When I arrived, Mr. Diaz got me in right away, and the jiob was completed less than two hours later. Being that my request was on short notice, I was just glad to get the repair done professionally (I've plugged many of my tires myself over the years), and I was glad that they could work me in. More

Job well done keep up the good work Took about 30 minutes for oil change for oil change More