Back

John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,515 Reviews

1,515 Reviews of John Thornton Chevrolet - Service Center

Sort by
January 24, 2024

Picked up vehicle and found that service was not completed despite being charged. Advisor apologized but this is 100% unacceptable. More

by Blane4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
January 19, 2024

Great explanation of repairs, very reasonable turn around time. Kept me apprised of the work being completed on my vehicle. More

by shakintheweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Daniel was such a gentleman. Got me in and out. Very professional, informative and great listener More

by LATOYAREID2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
January 16, 2024

The service was great for my first vist. Clean customer waiting area great;place to for service More

by TMINGO2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

My Service was for accessories installed on my new truck and everything turned out as expected with no issues. More

by JSIMMONS11
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tyler Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

Delaership oil changed completed and the wrong oil was placed in my vehicle. Called dealership to get service again to correct concern of using wrong oil. Dealership took owernship and completed another More

by VDBURTON99
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
January 13, 2024

Everything is as good. The workers were polite and helpful. The service was not that slow More

by RESA3300
Recommend Dealer
Yes
Employees Worked With
Steve Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden Boyd
January 12, 2024

Good experience staff very nice and the wait was not very long for what I was having done More

by smiahayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
January 10, 2024

I enjoy coming to the service department here because they tell you what's wrong with your car, how much it's going to be, no upselling, and they get you out of there if you're waiting on the car. More

by DENICA1275
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrold that's in charge of the dooil changes , Brenden Boyd
January 09, 2024

Very good place to take your car for service I will recommend your shop to my Friend and Family More

by earlwhittaker50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
17
...