John Thornton Chevrolet - Service Center

Excellent Service As always, excellent service. Brad Yearta , the Service Advisor, is always helpful and very knowledgeable.. Like a lot of repair facilities do they ne As always, excellent service. Brad Yearta , the Service Advisor, is always helpful and very knowledgeable.. Like a lot of repair facilities do they never come up with something else needing fixed, unless it really does. I believe in preventive maintenance, and Thornton Chevrolet Service Dept. helps me accomplish that goal. I have been doing business with them for over 10 years. The best dealership, bar none. Larry Roebuck More

Service Technician was the best The overall experience has me convinced to always have a Chevrolet in my house, without a doubt, the best in customer respect I’ve had ever The overall experience has me convinced to always have a Chevrolet in my house, without a doubt, the best in customer respect I’ve had ever More

Remarkable Service Brad Yearta was awesome. I had an issue with my vehicle battery. I did not call I just drove to the dealership. As soon as I walked in I was greeted b Brad Yearta was awesome. I had an issue with my vehicle battery. I did not call I just drove to the dealership. As soon as I walked in I was greeted by Mr. Yearta. He immediately took my information and moved my truck in for service. Mr. Yearta advised my issue was covered under my warranty and I was in and out within 1 hour. More

RJ WAS SUPER SUPER AWESOME I had the best experience working with RJ. I tore both tires up and a wheel, while driving. I called into the dealership on Friday and talked to Me. E I had the best experience working with RJ. I tore both tires up and a wheel, while driving. I called into the dealership on Friday and talked to Me. Ej, he treated me so kind. He was super professional, knowledgeable, sincere, and incredibly AWESOME. He was able to get my care scheduled in for the following Monday. He worked his magic and got me a wheel replacement and 2 tires. I didnt have to put forth much effort at all. RJ did all the work. I seriously think this guy's needs a raise. RJ is an excellent representative of John Thornton Chevrolet. I love everything about his spirit and his work ethic. I will never drive any other car than a Chevy. Thank you RJ More

Always A Pleasant Experience :-) I purchased my 2015 Chevy Malibu here back in November of 2014. The entire experience was memorable. The service center is state of the art. The advis I purchased my 2015 Chevy Malibu here back in November of 2014. The entire experience was memorable. The service center is state of the art. The advisors are very professional and polite. They're also EXTREMELY informative. I wouldn't dare think to ever let any side mechanic touch my car. As long as I own Chevy's, they will ALL come to John Thornton Chevrolet. More

Excelent service Excelent and fast; service team is very friendly and professional; waiting room is very clean and comfortable. I am very thankful for the service. Fi Excelent and fast; service team is very friendly and professional; waiting room is very clean and comfortable. I am very thankful for the service. Five Stars!!! More

Great Fast and professional service . The reason I had the appointment was for a recall with a brake problem. The problem was corrected and explained to me. Fast and professional service . The reason I had the appointment was for a recall with a brake problem. The problem was corrected and explained to me. More

Oil change This is my first new car and I want to take good care of it. After this past year of regular maintenance at John Thornton Chevrolet, I will ALWAYS bu This is my first new car and I want to take good care of it. After this past year of regular maintenance at John Thornton Chevrolet, I will ALWAYS buy and service my car here. All the people are friendly and professional. I tend to wait and not drop off the car and have had a great experience each time. Not to mention the coffee is good and hot. I highly recommend this dealership and service department. More

Warranty work and recall Very good experience at Thornton Chevrolet. They repaired the starter in my 2018 Chevrolet Cruze, and also did some recall work on it while it was th Very good experience at Thornton Chevrolet. They repaired the starter in my 2018 Chevrolet Cruze, and also did some recall work on it while it was there. They provided me with a very nice loaner to get me back and forth to work. More

To much time not good info Had a apptfor 8:00am for a software update recall, told it would only take one hour to a hour in a half to complete I was there for three and a half h Had a apptfor 8:00am for a software update recall, told it would only take one hour to a hour in a half to complete I was there for three and a half hours I do understand things happen just let the customer know so we can be aware, I did talk with a female supervisor and she was very helpful and Pleasant She made things happen for me, when I check on my truck two in a half hour later there have not even starting the process that’s when I call the supervisor and everything change for the good thank you More