John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,518 Reviews of John Thornton Chevrolet - Service Center
Vehicle Service of 2019 Quality service very professionally done, Friendly customer waiting room, very clean and neatly organized, Time of completion for serviced to be perfo Quality service very professionally done, Friendly customer waiting room, very clean and neatly organized, Time of completion for serviced to be performed on my vehicle was about an hour. More
Wonderful good customer service Great customer service kept me informed about my my car offer coffee and snacks had a chargein station for my electric device thank you chevelat. Great customer service kept me informed about my my car offer coffee and snacks had a chargein station for my electric device thank you chevelat. More
Great Service was very friendly I have been going there for the pass 4 years and love the service. Was in and out for my oil change the best team ever. was very friendly I have been going there for the pass 4 years and love the service. Was in and out for my oil change the best team ever. More
Good service Very friendly and good service i always have a pleasant experience when i come to this dealer. My regular associate was not there but someone else ste Very friendly and good service i always have a pleasant experience when i come to this dealer. My regular associate was not there but someone else stepped in with the same service More
Pit Stop The team got me in and out for a oil change without an appointment. That’s what I call a service with a smile. This is the best team ever. The team got me in and out for a oil change without an appointment. That’s what I call a service with a smile. This is the best team ever. More
Outstanding Customer Service Everyone is smiling friendly, the staff is just wonderful. They make you feel welcome and treat you as part of the Dealer family. No pressure prompt s Everyone is smiling friendly, the staff is just wonderful. They make you feel welcome and treat you as part of the Dealer family. No pressure prompt service from the time you check in to the time you leave. More
Quick Service They are always very helpful, and the service was done quickly. We love Thornton Chevrolet. They always take care of us. The staff was courteous and m They are always very helpful, and the service was done quickly. We love Thornton Chevrolet. They always take care of us. The staff was courteous and made sure my questions were answered. More
Great experience Brad in service was great, he got everything handled that was wrong with the truck very quickly. He also called to keep me in the loop of the repair a Brad in service was great, he got everything handled that was wrong with the truck very quickly. He also called to keep me in the loop of the repair and was very friendly and professional. Very satisfied with the whole experience and was much easier and quicker than expected. More
Repair water pump Excellent communication repaired car quickly found initial problem quickly great service department great people would come back for next service an Excellent communication repaired car quickly found initial problem quickly great service department great people would come back for next service and repaired for all cars and truck More
Got charged 21.99 for a repair order. I did not get warned that I would have to pay 21.99 for a repair order to find a part that I wanted to get and then I going to have the dealership t I did not get warned that I would have to pay 21.99 for a repair order to find a part that I wanted to get and then I going to have the dealership to install. After 20 plus years and 5 GM vehicles later I did not expect to get nickel and dime for.a repair order. I mean I don't have a problem paying for good service and parts but really a repair order $21.99. I have never had problems with this dealership but this made me think to myself Huh. More