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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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March 18, 2019

Service was effecient. Thank you. I will return. My part was covered under extended warranty. It was fixed in 4 hours as promised. Thank you. More

by jpage80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Conyers
Mar 20, 2019 -

John Thornton Chevrolet responded

Thank you again.

March 18, 2019

Awesome Service!!! I was hesitant on bringing my children with me while my truck was serviced but I’m glad I did. The playroom was really nice with a variety of toys!! T More

by FREEME529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Early
Mar 20, 2019 -

John Thornton Chevrolet responded

Thank you.

March 18, 2019

Tire repair Had a 9:00 AM Saturday appointment to get a slow leak in the driver side, back tire repaired. I arrived promptly at 9 AM and was greated by Matt Cony More

by gary.benjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 16, 2019

Car check up My service and the care of my car is always top quality when I go to John Thorton Chevrolet! However, I am unhappy with the fact that I don't receive More

by smth_kmbrly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young guy who drove the service shuttle, I forgot his name
Mar 20, 2019 -

John Thornton Chevrolet responded

Thank you very much.

March 16, 2019

I got there a little early but that was no troubles. The people at JT are great. they know their stuff.. I really trust them. When I need service I always go there. they always treat me nice. More

by PRATHERRALPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

John Thornton Chevrolet responded

We appreciate you. Thank you for your feedback.

March 15, 2019

Professional and complete Very professional complete any timely manner family service accurate service job done Well Very professional complete in a timely manner planning thi More

by mdavis2506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T M Sinclair
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 14, 2019

Top Quality Service Department J.T.C. The service was quick and I approve this service thanks!! I came in for oil change and tired rotation, the service was very outstanding I, rate 10 More

by sheats.kenneth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 12, 2019

Sensor replacement There was a recall on my passenger airbag sensor. The sensor replacement service took less time than the two hour expectancy. Great customer service More

by gapeach_30135
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

John Thornton Chevrolet responded

Thank you

March 11, 2019

Excellent!! Great service as always! Got me in and out in a timely fashion. Jarod always takes good care of me. Very friendly/helpful staff throughout the dealers More

by jtanner425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

John Thornton Chevrolet responded

Thanks for the feedback!!

March 11, 2019

Field Filter Replacement Service department had me in and out and no time. Bryon, my service writer is top-notch and always does his best to handle every situation. Highly hig More

by mgmcinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik
Mar 14, 2019 -

John Thornton Chevrolet responded

Thank you. We try our best!!!

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