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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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May 21, 2019

Great experience Always have a good time here. I had one issue in December but glad I bought my car here six years ago. Love this dealership More

by WINSTONAWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
May 21, 2019 -

John Thornton Chevrolet responded

We are honored to have your repeat business. Thank you.

May 15, 2019

Was convenient,fast,and made aware of needed future service The service was as planned.Always get my cars serviced at this dealership,and so far their service is reliable as expected.Have no reason to go elsewh More

by TYREVOR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
May 16, 2019 -

John Thornton Chevrolet responded

Thank you.

May 15, 2019

Great Service Person Jared Great job on the car service. Jared the service writer was great to deal with and very friendly. The car seems to be doing great after the problems More

by wcrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

John Thornton Chevrolet responded

Thank you

May 15, 2019

AC Out The service at JT is allows excellent. I have tried other dealers and there is no comparison. Thanks JT for your high standards in providing the best More

by twaden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback.

May 14, 2019

Awesome Service Department My visit to the John Thorton Chevrolet service department was great. Michael Cuquejo, the service writer kept me informed of the diagnostics and repai More

by Sclips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cuquejo
May 16, 2019 -

John Thornton Chevrolet responded

Thanks for your kind words, We appreciate your business.

May 13, 2019

The service is always EXCELLENT!!! Service Advisor Reginald Widener was very helpful and explained in detail what had to be done to my car. I will continue to come to John Thornton Chev More

by stephanie.scott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
May 16, 2019 -

John Thornton Chevrolet responded

Thank you

May 13, 2019

Very courteous & reasonably fast!! I’ve been coming to Thornton Chevrolet for many years & if there’s one thing that’s been consistent & dependable, it’s Thornton Chevrolet’s fine servi More

by MRUNKLECHIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James `DeKosta
May 16, 2019 -

John Thornton Chevrolet responded

We appreciate your loyalty.

May 07, 2019

It seemed like no one cared about the issue i was having I was having radio problems and came to have it looked at. Ultimately the radio was beyond repair. They didn't even attempt to explain the problem a More

by davidcoleman268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember name
May 09, 2019 -

John Thornton Chevrolet responded

Thanks for you feedback, patience and understanding.

May 07, 2019

O2 sensor My check engine light came on in the morning and I took the car in the same afternoon. They had to keep it overnight but gave me a loaner so I would s More

by HEMA619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Haan
May 09, 2019 -

John Thornton Chevrolet responded

Thank you for using our service department.

May 07, 2019

Awesome service dept Everyone in the service area is always polite smile move pretty quickly. jobs I had done ere in a timely manner. Was called to give info and when it More

by theresamarie7113
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

John Thornton Chevrolet responded

Thank you

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