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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,522 Reviews

1,522 Reviews of John Thornton Chevrolet - Service Center

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May 31, 2019

EXCELLENT I have been doing business with Thornton Chevrolet for over 35 years. Not at any time have I ever had a bad experience. I have purchased 2 service veh More

by mctyrelock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tanner, Clayton Pope, Billy Kimball, Savannah Rowe, Jeff Boyd, Kevin Rogers, Gary Rogers, Ann Weaver, Mike Hydrick, Amy Mitchell, Jeff Thompson, Larry Hydrick
Jun 04, 2019 -

John Thornton Chevrolet responded

Thank you for the kind words. We appreciate you.

May 30, 2019

Check Engine Light I've had an intermittent problem with the Check Engine Light coming on my 2018 Colorado. The first time it happened, I came by the Service Dept. the More

by JBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

John Thornton Chevrolet responded

Thanks for your feedback

May 29, 2019

great location the staff is nice, they got the work i needed done fast. this was only my second time at this location but both times were great. More

by ranndana16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i cannot remember his name
Jun 07, 2019 -

John Thornton Chevrolet responded

Thank you

May 28, 2019

Consistent quality and fast services I am very happy with my services here at Thornton Chevy. It is always a pleasure doing business with you folks. Matt Conyers and Zach Summerour. Thank More

by Angie Sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Summerour, Matt Conyers
Jun 07, 2019 -

John Thornton Chevrolet responded

You are welcome. Thanks you for your business.

May 22, 2019

Service at Thornton Chevrolet I scheduled an oil change and tire rotation at Thornton Chevrolet. What a positive experience.....I walked in and they immediately took my vehicle bac More

by vickilist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Jun 07, 2019 -

John Thornton Chevrolet responded

Thank you.

May 22, 2019

Great Service and Fast Michael really went above and beyond to get my repair handled quickly. He contacted me as soon as the parts arrived and quickly scheduled my service. More

by MalloyinAtlanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 07, 2019 -

John Thornton Chevrolet responded

Thank you for your business.

May 22, 2019

Great service Best and most honest place to go to have your car serviced. I’ve been coming here for over 6 years, I’ve had a transmission repaired, brakes, water pu More

by terriingram0520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
Jun 07, 2019 -

John Thornton Chevrolet responded

Thank you

May 21, 2019

all ways awesome. They are well informed,all ways willing to help anyway they can. They are understanding of your problem and work with you to get it resolved as best t More

by ajudge4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik, James `DeKosta, Larry Hydrick, Brad Yearta, Matt Conyers
May 21, 2019 -

John Thornton Chevrolet responded

Thank you. Your communication is a big part of this. Thank you again.

May 21, 2019

it was good it was a good experience the wait was a little long nice waiting rea clean bath room I am very happy with the service that was provided More

by corey.johnson1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike
Jun 07, 2019 -

John Thornton Chevrolet responded

Thank you.

May 21, 2019

Repeated visits for the same problem This was my fourth time bringing my new car in because the carpet kept coming out. To add to my frustration it took 2 visits and twice as long as prom More

by SCP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Cuquejo,Gary Rogers
May 21, 2019 -

John Thornton Chevrolet responded

Thanks for letting us know. I'm letting a service manager know of this ASAP! Sorry on your inconvenience. We do want you happy.

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