John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,522 Reviews of John Thornton Chevrolet - Service Center
EXCELLENT I have been doing business with Thornton Chevrolet for over 35 years. Not at any time have I ever had a bad experience. I have purchased 2 service veh I have been doing business with Thornton Chevrolet for over 35 years. Not at any time have I ever had a bad experience. I have purchased 2 service vehicles and I have never been so satisfied with customer service ever. The parts department goes out of their way to help each and every customer and treat you with the highest of respect. I have always and will continue to refer my customers to Thornton Chevrolet to have a great experience for their needs. Great people and GREAT SERVICE. The management in the service department is top notch and go out of their way to help you. I have never had such great service anywhere like them.. I am one satisfied customer. More
Check Engine Light I've had an intermittent problem with the Check Engine Light coming on my 2018 Colorado. The first time it happened, I came by the Service Dept. the I've had an intermittent problem with the Check Engine Light coming on my 2018 Colorado. The first time it happened, I came by the Service Dept. the next morning, but the light had gone out and the error code had gone to history, so nothing was resolved. After a lull, the light came on with increasing frequency, and I brought the truck in last Tuesday with the light still on. Tim wrote it up and gave me a loaner while the problem was being checked out. I picked the truck up the next afternoon with nothing found for certain, but the computer was reflashed. So far (half a day), the light has been out, so I'm hoping it has been fixed; otherwise, its coming back to the shop.. More
great location the staff is nice, they got the work i needed done fast. this was only my second time at this location but both times were great. the staff is nice, they got the work i needed done fast. this was only my second time at this location but both times were great. More
Consistent quality and fast services I am very happy with my services here at Thornton Chevy. It is always a pleasure doing business with you folks. Matt Conyers and Zach Summerour. Thank I am very happy with my services here at Thornton Chevy. It is always a pleasure doing business with you folks. Matt Conyers and Zach Summerour. Thank you! More
Service at Thornton Chevrolet I scheduled an oil change and tire rotation at Thornton Chevrolet. What a positive experience.....I walked in and they immediately took my vehicle bac I scheduled an oil change and tire rotation at Thornton Chevrolet. What a positive experience.....I walked in and they immediately took my vehicle back. While waiting, someone advised me 10 minutes in, that they were working on it!! In about 10 more minutes, they were done!! Easy-Peasy!!! Will definitely be back!! Thanks, Thornton Chevrolet!!! More
Great Service and Fast Michael really went above and beyond to get my repair handled quickly. He contacted me as soon as the parts arrived and quickly scheduled my service. Michael really went above and beyond to get my repair handled quickly. He contacted me as soon as the parts arrived and quickly scheduled my service. The waiting area is top notch. The WIFI is fast. It's a very clean and friendly dealership. More
Great service Best and most honest place to go to have your car serviced. I’ve been coming here for over 6 years, I’ve had a transmission repaired, brakes, water pu Best and most honest place to go to have your car serviced. I’ve been coming here for over 6 years, I’ve had a transmission repaired, brakes, water pump, oil change and so much more. They’ve been super helpful and professional. Thank you! More
all ways awesome. They are well informed,all ways willing to help anyway they can. They are understanding of your problem and work with you to get it resolved as best t They are well informed,all ways willing to help anyway they can. They are understanding of your problem and work with you to get it resolved as best they can. More
it was good it was a good experience the wait was a little long nice waiting rea clean bath room I am very happy with the service that was provided it was a good experience the wait was a little long nice waiting rea clean bath room I am very happy with the service that was provided More
Repeated visits for the same problem This was my fourth time bringing my new car in because the carpet kept coming out. To add to my frustration it took 2 visits and twice as long as prom This was my fourth time bringing my new car in because the carpet kept coming out. To add to my frustration it took 2 visits and twice as long as promised. This is the 4th and LAST vehicle I will purchase from Thornton Chevrolet as the service has went down hill. More