John Thornton Chevrolet - Service Center

In my 30 + years of dealing at Thornton, I have never had as bad of an experience as I did. I arrived at 2:15 for my 2:30 oil change appointment,, and almost 2 hours later, they had not touched my truck, I as bad of an experience as I did. I arrived at 2:15 for my 2:30 oil change appointment,, and almost 2 hours later, they had not touched my truck, I had to loudly express my disconcerting feelings about my wait and amazingly, 15 mins later, my truck was finished. As a former employee from there, I am aware of how the systems work. And this to me was a blaitant disreguard to my service needs. Even with a scheduled appointment, I have always been in and Out within an average 30 minutes. More

Value complimented with exceptional customer service. Jarrod Powell is my go to service advisor and always ensures my vehicles receive the proper service and care. I use John Thornton Chevrolet exclusive Jarrod Powell is my go to service advisor and always ensures my vehicles receive the proper service and care. I use John Thornton Chevrolet exclusively for all repairs and regular maintenance on all five of my family's automobiles. The staff is knowledgeable, thorough, and my vehicles are always delivered on time and at or below the estimate. More

Service The service was great but he has always been great. Just keep up the good work and I will keep coming back for service every time The service was great but he has always been great. Just keep up the good work and I will keep coming back for service every time More

Satisfied customer! Your service team is always fast and courteous!They're flexible when I need to change my appoint due to unforeseen circumstances. They explain what wa Your service team is always fast and courteous!They're flexible when I need to change my appoint due to unforeseen circumstances. They explain what was done and what needs to be done in the future. More

Again, Mr. Matthew Strickland was very professional and courteous. Matthew also made me realize that coming to Thornton Chevrolet wasn't a bad idea, even though the service that I needed was minor. Thanks courteous. Matthew also made me realize that coming to Thornton Chevrolet wasn't a bad idea, even though the service that I needed was minor. Thanks again Mr. Strickland and the service staff that assisted from the time I drove in. You have a repeat customer. More

My service advisor was very helpful keeping me informed about my vehicle as well as Ms Donna with helping me with my loaner car they where both great. Thanks about my vehicle as well as Ms Donna with helping me with my loaner car they where both great. Thanks More

Always great service! Only had a about a 30 min wait time. I recommend the dealership and and the service department all the time! Excellent! time. I recommend the dealership and and the service department all the time! Excellent! More

Warranty Work Great service inside and out I was very pleased to have brought my Chevy there. I would recommend this service center to everyone I know and some Great service inside and out I was very pleased to have brought my Chevy there. I would recommend this service center to everyone I know and some More

They have been helpful since the purchase of my Silverado in 2018 .Nice helpful folks, will continue to do business with them in the up and coming years in 2018 .Nice helpful folks, will continue to do business with them in the up and coming years More

Thank you for your diligent and fast service!! You all never seem to amaze me!! My air conditioning system is working better than ever now!!! J never seem to amaze me!! My air conditioning system is working better than ever now!!! J More