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John Thornton Buick GMC

Carrollton, GA

4.4
441 Reviews

1492 N Hwy 27

Carrollton, GA

30117

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441 Reviews of John Thornton Buick GMC

February 05, 2021

Eric was amazing. He listened to me when I suggested that he test drive my car after the repair. He told me to bring it back. He went the extra mile to give me a loaner because my car needed more work and my More

by robind0564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Eric was able to get your vehicle repaired and keep you on the road during the process. Enjoy your vehicle.

February 04, 2021

Got there a little early but, still took us in. Got done in a timely manner. Did very good job. I'm very satisfied with the service on the truck More

by windomsalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to assist.

February 04, 2021

I think this dealership is slightly above average. The staff seem nice but no one seems to want to go above and beyond. I bought a brand new Buick and I bring it to the dealership to get the BEST care f More

by just4shyanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback. We always appreciate the opportunity to improve as a team and dealership.

February 03, 2021

The service I received from John Thornton GMC was great. The wait time was reasonable. I would recommend their service to anyone. A great experience. More

by TFRITTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Byers, Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your recommendation! Our service team is happy to assist.

February 03, 2021

Nice and friendly and good service thank you for everything and fast service and I was in and out quick so I would have no problem going back if it was closer to my house More

by RODHOLT78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! Our service team is always happy to assist you with your vehicle maintenance and repair needs.

February 01, 2021

I had already done my research on the vehicle before I went to the dealership. I was ready to purchase. I just needed to see it and go for a test drive. Sid did a great job. More

by CARRIENATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Sid Lee
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Sid was able to assist you with your purchase.

February 01, 2021

My experience at John Thornton was a very professional and satisfying one. The service department accommodated all of my needs in every possible way. I would trust them going forward with my automotive ne More

by Reggie Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rivera, Tanya Byers
Feb 01, 2021 -

John Thornton Buick GMC responded

We appreciate your trust and letting us assist. We are always happy to help.

February 01, 2021

Great service friendly people They also had a loaner Great service friendly people They also had a loaner vehicle for me which was absolutely great. They finished in a fair time frame which was great! More

by jameslance11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to help.

January 31, 2021

Professional Service, prompt execution of service, knowledgeable feed back on services that were requested. I think it is great that the GMC reward points are automatically calculated per each service More

by Hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Packard
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you for review! We are so glad that our service team could help. The GM rewards points are a great way to rack up points just for purchasing and maintaining your vehicle! We are happy to help you redeem those anytime.

January 31, 2021

Always awesome service, always above and beyond I love coming here. Everyone is nice, all smiles makes you feel comfortable, I will always come here. More

by abbott1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Eric Rivera, Tanya Byers, Steven Packard
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that our service team is always able to assist and we look forward to continuing to do so in the future.

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