John Thornton Buick GMC

Good people trying hard to service their customers. Knowledgeable courteous easy to get along with. Service department personnel very professional. Certainly will return to dealership for future needs Knowledgeable courteous easy to get along with. Service department personnel very professional. Certainly will return to dealership for future needs More

As usual everything went smoothly. I am grateful for the phone call reminding me that I needed to come in for service. Thank you all. phone call reminding me that I needed to come in for service. Thank you all. More

It was INCREDIBLY SLOW. So very slow. There was physically going back and forth between two buildings by staff to work on my deal as though they couldn't call. Nobody seemed to care that it was tak physically going back and forth between two buildings by staff to work on my deal as though they couldn't call. Nobody seemed to care that it was taking FOREVER. It appeared very unorganized. Now, the vehicle I went to see was waiting at the door when I arrived and the staff was expecting me. Most staff DID NOT have on masks. I insisted that the ones I dealt with wear masks. Some conversations I overheard between staff I shouldn't have. They needed to take those things behind closed doors. More

Steven helped me get right in due to my being late for my appointment. He explained what in addition to my requested service was required, and the cost for doing so. I was treated in a courteous and professi appointment. He explained what in addition to my requested service was required, and the cost for doing so. I was treated in a courteous and professional manor, and the work was completed on time. More

Bill was extemely knowledgeable and nice to work with..delivery guys were top notch! It was a great experience! Nice to know great customer service still exist! with..delivery guys were top notch! It was a great experience! Nice to know great customer service still exist! More

I was very pleased with the service me and my wife received at this dealership. Bill was very patient with us as we were trying to decide on a vehicle to purchase. Big thanks goes out to the new car s received at this dealership. Bill was very patient with us as we were trying to decide on a vehicle to purchase. Big thanks goes out to the new car sales manager, Ryan for the help he gave us as well. I would definitely recommend this dealership to anyone that was looking to purchase a vehicle. More

As my wife and I were waiting on finance manager, I told her this was the easiest experience I’ve had trading trucks. Mr. Teal was great to work with. her this was the easiest experience I’ve had trading trucks. Mr. Teal was great to work with. More

Very pleased with the service today just dropped in with no appointment for a screw in my front tire they were very polite and more than willing to fix my truck and I was on my way. no appointment for a screw in my front tire they were very polite and more than willing to fix my truck and I was on my way. More

Was totally satisfied with my purchase, from start to finish. Isabelle handled my purchase with complete professionalism and attention to my needs. Thanks to all! finish. Isabelle handled my purchase with complete professionalism and attention to my needs. Thanks to all! More

Very good buying experience. No pressure from Shane. He directed me to the type of vehicles that I was interested in until I found the one that suited my needs. I have since told a friend of mine who is lo directed me to the type of vehicles that I was interested in until I found the one that suited my needs. I have since told a friend of mine who is looking to but a truck that he should go to Thornton in Carrollton More