Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Thornton Buick GMC
Carrollton, GA
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 414 reviews
January 31, 2021
Great service friendly people They also had a loaner Great service friendly people They also had a loaner vehicle for me which was absolutely great. They finished in a fair time frame which was great! Great service friendly people They also had a loaner vehicle for me which was absolutely great. They finished in a fair time frame which was great! More
by jameslance11
Verified CustomerEmployees Worked With
January 31, 2021
My experience at John Thornton was a very professional and satisfying one. The service department accommodated all of my needs in every possible way. I would trust them going forward with my automotive ne and satisfying one. The service department accommodated all of my needs in every possible way. I would trust them going forward with my automotive needs More
by Reggie Jordan
January 30, 2021
I am very happy with my used vehicle purchase at Thornton. The sales process was simple, quick, and no-pressure. Bill Kent was my salesman and was great! Thornton. The sales process was simple, quick, and no-pressure. Bill Kent was my salesman and was great! More
by leaveittodeaver
Employees Worked With
Shannon Cheatwood, Bill Kent
January 30, 2021
Always awesome service, always above and beyond I love coming here. Everyone is nice, all smiles makes you feel comfortable, I will always come here. coming here. Everyone is nice, all smiles makes you feel comfortable, I will always come here. More
by abbott1989
January 29, 2021
First time buying a vehicle from John Thornton. Very happy with my experience. The salesmen were good and prompt. Will be back for sure Thanks again! happy with my experience. The salesmen were good and prompt. Will be back for sure Thanks again! More
by RSTEW24
January 28, 2021
Completed warranty work on my esclade. Started work at the scheduled time and completed it in a timely manner. Due to covid, no coffee while waiting. Otherwise, great visit. the scheduled time and completed it in a timely manner. Due to covid, no coffee while waiting. Otherwise, great visit. More
by dbjjlb
Employees Worked With
Shane Hammond
January 27, 2021
I chose this dealership because of my sales person Rodney Walker! I’ve known Rodney for several years and I trust him. He was very thorough and answered all my questions very patiently. My choice was also fo Walker! I’ve known Rodney for several years and I trust him. He was very thorough and answered all my questions very patiently. My choice was also for the GMC brand. More
by DENNIS
Employees Worked With
January 24, 2021
Great customer service. They quick and efficient the product looks great on my truck. I will be using them for more of my accessories needs. product looks great on my truck. I will be using them for more of my accessories needs. More
by jacobydj1
Employees Worked With
January 24, 2021
The Salesperson was outstanding. Would recommend dealership to family and friend. We were impressed with the knowledge and friendliness that Mrs. Thomas. And her patience is greatly appreciated. dealership to family and friend. We were impressed with the knowledge and friendliness that Mrs. Thomas. And her patience is greatly appreciated. More
by ANDREW.FREEMAN
January 24, 2021
Very professional and friendly staff, they treated me like an old friend and made sure I was taken care of promptly. I plan to do business with them again in the future. like an old friend and made sure I was taken care of promptly. I plan to do business with them again in the future. More
by RAWFORDPOWER
Employees Worked With
