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John Thornton Buick GMC

Carrollton, GA

4.8
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 414 reviews

January 31, 2021

Great service friendly people They also had a loaner Great service friendly people They also had a loaner vehicle for me which was absolutely great. They finished in a fair time frame which was great! More

by jameslance11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to help.

January 31, 2021

My experience at John Thornton was a very professional and satisfying one. The service department accommodated all of my needs in every possible way. I would trust them going forward with my automotive ne More

by Reggie Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

John Thornton Buick GMC responded

We appreciate your trust and letting us assist. We are always happy to help.

January 30, 2021

I am very happy with my used vehicle purchase at Thornton. The sales process was simple, quick, and no-pressure. Bill Kent was my salesman and was great! More

by leaveittodeaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Bill Kent
Feb 01, 2021 -

John Thornton Buick GMC responded

We strive to give our customers the best, helpful experience at John Thornton Cadillac Buick GMC. We are so glad that Bill could provide you with that experience. Thank you!

January 30, 2021

Always awesome service, always above and beyond I love coming here. Everyone is nice, all smiles makes you feel comfortable, I will always come here. More

by abbott1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond, Steven Packard
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that our service team is always able to assist and we look forward to continuing to do so in the future.

January 29, 2021

First time buying a vehicle from John Thornton. Very happy with my experience. The salesmen were good and prompt. Will be back for sure Thanks again! More

by RSTEW24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RODNEY WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kent
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you for your review and giving our team the opportunity to help you with your purchase. We are so glad Bill and Rodney could provide a great car buying experience.

January 28, 2021

Completed warranty work on my esclade. Started work at the scheduled time and completed it in a timely manner. Due to covid, no coffee while waiting. Otherwise, great visit. More

by dbjjlb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that our team could assist you with servicing your Escalade. We hope to be able to serve coffee again soon :)

January 27, 2021

I chose this dealership because of my sales person Rodney Walker! I’ve known Rodney for several years and I trust him. He was very thorough and answered all my questions very patiently. My choice was also fo More

by DENNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RODNEY WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Rodney could help you with your purchase and answer all of your questions. We hope you enjoy your new GMC.

January 24, 2021

Great customer service. They quick and efficient the product looks great on my truck. I will be using them for more of my accessories needs. More

by jacobydj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad we could assist.

January 24, 2021

The Salesperson was outstanding. Would recommend dealership to family and friend. We were impressed with the knowledge and friendliness that Mrs. Thomas. And her patience is greatly appreciated. More

by ANDREW.FREEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isabelle Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Jan 26, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to assist and answer any questions. Congratulations on your new vehicle!

January 24, 2021

Very professional and friendly staff, they treated me like an old friend and made sure I was taken care of promptly. I plan to do business with them again in the future. More

by RAWFORDPOWER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RODNEY WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to assist and look forward to helping again in the future with any of your vehicle needs.

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