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John Thornton Buick GMC

Carrollton, GA

4.7
413 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 413 reviews

February 05, 2021

Very good buying experience. No pressure from Shane. He directed me to the type of vehicles that I was interested in until I found the one that suited my needs. I have since told a friend of mine who is lo More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your recommendation! We are so glad that Shane was able to assist you with finding the vehicle that worked for your needs.

February 05, 2021

Was totally satisfied with my purchase, from start to finish. Isabelle handled my purchase with complete professionalism and attention to my needs. Thanks to all! More

by MARKZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isabelle Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that our team could assist you with your purchase and provide a satisfactory purchasing experience.

February 04, 2021

I think this dealership is slightly above average. The staff seem nice but no one seems to want to go above and beyond. I bought a brand new Buick and I bring it to the dealership to get the BEST care f More

by just4shyanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback. We always appreciate the opportunity to improve as a team and dealership.

February 04, 2021

Got there a little early but, still took us in. Got done in a timely manner. Did very good job. I'm very satisfied with the service on the truck More

by windomsalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to assist.

February 04, 2021

Eric was amazing. He listened to me when I suggested that he test drive my car after the repair. He told me to bring it back. He went the extra mile to give me a loaner because my car needed more work and my More

by robind0564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Eric was able to get your vehicle repaired and keep you on the road during the process. Enjoy your vehicle.

February 03, 2021

Nice and friendly and good service thank you for everything and fast service and I was in and out quick so I would have no problem going back if it was closer to my house More

by RODHOLT78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! Our service team is always happy to assist you with your vehicle maintenance and repair needs.

February 03, 2021

The service I received from John Thornton GMC was great. The wait time was reasonable. I would recommend their service to anyone. A great experience. More

by TFRITTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your recommendation! Our service team is happy to assist.

February 01, 2021

I had already done my research on the vehicle before I went to the dealership. I was ready to purchase. I just needed to see it and go for a test drive. Sid did a great job. More

by CARRIENATION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Sid was able to assist you with your purchase.

January 31, 2021

Professional Service, prompt execution of service, knowledgeable feed back on services that were requested. I think it is great that the GMC reward points are automatically calculated per each service More

by Hudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Packard
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you for review! We are so glad that our service team could help. The GM rewards points are a great way to rack up points just for purchasing and maintaining your vehicle! We are happy to help you redeem those anytime.

January 31, 2021

Great service friendly people They also had a loaner Great service friendly people They also had a loaner vehicle for me which was absolutely great. They finished in a fair time frame which was great! More

by jameslance11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to help.

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