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John Thornton Buick GMC

Carrollton, GA

4.7
413 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 413 reviews

February 17, 2021

Very pleased with our purchase of GMC truck. Everyone we came into contact with were courteous, helpful and professional. We would definitely recommend your dealership to others. More

by HARLANDLCARROLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Beam
5.0
This rating includes all reviews, with more weight given to recent reviews.
RODNEY WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you! We appreciate your recommendation and are so glad that your experience purchasing your truck was a great one.

February 17, 2021

We stopped by this dealership as we were looking for a vehicle for my wife. AJ Cooley greeted us in the showroom and immediately treated us like family. We found the exact car my wife wanted. AJ’s friend More

by ZOOKEEPER30165
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cooley ?? ??????????, Shannon Cheatwood
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that AJ could exceed your expectations during your visit and we hope you enjoy both of your new vehicles.

February 17, 2021

As always excellent customer service from Nathan and Zach. We plan to be customers of John Thornton Cadillac Buick GMC of Carrollton for years to come. More

by jenjiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you! We appreciate your business and look forward to assisting you in the future.

February 14, 2021

Very good help me a lot Mr Aj was my salesman and got me Very good help me a lot Mr Aj was my salesman and got me in something I could afford Very good all in all thank you More

by COLBIE.KENERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Cooley , Shannon Cheatwood
February 14, 2021

Always in and out very quick. The team seems very honest and friendly. And when I compared rates for a new transmission, JT GMC actually had the best price as well as best value. More

by Jwhite1455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond, Steven Packard
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you! Our service team is always happy to assist with your repair needs.

February 13, 2021

Nice people. Work was done correctly & in a timely manner. Do da do da do da do da do da do da do da Thanks More

by Jdavis88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are happy to help.

February 13, 2021

My experience was good and has been for at least 25 years, still very pleased! I will continue to purchase my vehicles at this location and have them serviced there as well. They have earned my trust. More

by Wilda Faye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Steven Packard
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you! We appreciate your trust and hope that we can continue to assist you for many more years!

February 13, 2021

My friend Bill Kent took excellent care of me and the entire staff was very professional. I am completely satisfied with the overall buying experience. Buying experience was great and no pressure. More

by ERICP.ROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man that showed me how everything works. Can’t remember his name. He was great. , Shannon Cheatwood, Bill Kent
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that Bill and the rest of our team could provide a great experience without pressure. Enjoy your vehicle!

February 13, 2021

Great group of guys to deal with friendly and respectful. Shane oldham done great, Shannon Cheatwood done great financing , and I carried it back because air pressure light and a warning light and Todd Rupp More

by Jay Jett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that our team could assist.

February 12, 2021

The service department always treats me right. They tell you like it is and never try to sell you untruth. I recommend them to anyone. More

by JASON.W.BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! Our service team is there to help keep your vehicle running smooth and we are happy to assist.

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