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John Thornton Buick GMC
Carrollton, GA
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 414 reviews
March 04, 2021
Very dishonest and not friendly. When they sale you a car they don’t care about helping you anymore. All they care about is making a sale. They were making fun of a customer I guess they didn’t think I could they don’t care about helping you anymore. All they care about is making a sale. They were making fun of a customer I guess they didn’t think I could hear them. More
by KENDRA
Verified Customer
March 03, 2021
The most amazing experience! Omg! Wow! Wow! Wow! If you need anything done bring your unit here! Nobody better! Thank you so much for helping me for such a great experience and great price!!!!!!! Wow! Y’al need anything done bring your unit here! Nobody better! Thank you so much for helping me for such a great experience and great price!!!!!!! Wow! Y’all are the real MVPs!! What a squad! More
by Anthony
Employees Worked With
Other Employees :
Eric, Tanya, Steven, Shane, Shane Hammond, Steven Packard
March 02, 2021
Salesman Anthony was particularly refreshing. He was calm, helpful, knowledgeable and did not push the sale. He was a pleasure to get to know and to work with. calm, helpful, knowledgeable and did not push the sale. He was a pleasure to get to know and to work with. More
by nancycmonroe
Employees Worked With
Other Employees :
Shannon Cheatwood
March 01, 2021
Very pleasant experience buying from this dealership. Salesman (Bill Kent) was very patient and knowledgeable throughout the process. Bill was very professional courteous to my family and made the “first Salesman (Bill Kent) was very patient and knowledgeable throughout the process. Bill was very professional courteous to my family and made the “first car” experience for my son one to remember More
by KELLEYC0412
Employees Worked With
Shannon Cheatwood, Bill Kent
February 27, 2021
Accessory installation no problems. Everything went smoothly. Everyone was very nice stopping to ask if I wanted water or anything. Very pleasant experience. Would recommend highly smoothly. Everyone was very nice stopping to ask if I wanted water or anything. Very pleasant experience. Would recommend highly More
by DENNIS
February 25, 2021
Great dealership always friendly and willing to take time with you. Prices are what they tell you up front. I will continue to do business with this dealership. with you. Prices are what they tell you up front. I will continue to do business with this dealership. More
by byersc
February 25, 2021
Dealership had the exact vehicle I was looking for. My salesman was friendly, efficient and the purchase went smoothly. I was very pleased with the entire experience and would recommend anyone looking for salesman was friendly, efficient and the purchase went smoothly. I was very pleased with the entire experience and would recommend anyone looking for a new or used vehicle to start here. More
by jwcaldwell777
Employees Worked With
Shannon Cheatwood, Bill Kent
February 22, 2021
Everyone was professional, friendly and helpful. Probably the most comfortable I have ever been, buying a car. I would recommend Thornton dealership in Carrollton to everyone. Probably the most comfortable I have ever been, buying a car. I would recommend Thornton dealership in Carrollton to everyone. More
by ROGER.FOSTER
February 20, 2021
Great service! We have had nothing but excellent service for the past three years! Customer service is awesome! Friendly staff and smiling faces every time we come in! Thank You! for the past three years! Customer service is awesome! Friendly staff and smiling faces every time we come in! Thank You! More
by mistyj770
Employees Worked With
February 18, 2021
I love this dealership as they have great people in sales and service. They take care of all of my car needs. These last words are to take care of your 25 word minimum and service. They take care of all of my car needs. These last words are to take care of your 25 word minimum More
by ROWE9952
