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John Thornton Buick GMC

Carrollton, GA

4.7
413 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 413 reviews

November 13, 2018

Terrible Sale Service My husband and I drove 2 1/2 hours to look at a vehicle. We were very serious about it since we were having to drive so far. The greeting was terrible More

by davis14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
Nov 14, 2018 -

John Thornton Buick GMC responded

Davis, we’re sorry to read about your recent visit. The vehicle-buying experience should be an exciting one, and it’s disappointing to learn that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, The Walker Cadillac Buick GMC Team

February 21, 2018

Always Great! Everytime I visit Walker Cadillac they are very friendly and listen to my concerns. They have done all the work on my vehicle so far and will continue More

by Matthew L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven, Matthew, Mrs. Bobby
Feb 27, 2018 -

John Thornton Buick GMC responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Walker Cadillac Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Walker Cadillac Buick GMC Team

March 06, 2017

Poor Service I was charged over $1600 for an antifreeze leak that I was assured was 100% fixed when I picked up my car. After a few days I noticed the leak was bac More

by Unsatisfied Customer
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew
May 08, 2017 -

John Thornton Buick GMC responded

I am concerned by your rating and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Regards, Walker Cadillac Buick GMC Team.

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