John Thornton Buick GMC
Carrollton, GA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 413 reviews
Terrible Sale Service My husband and I drove 2 1/2 hours to look at a vehicle. We were very serious about it since we were having to drive so far. The greeting was terrible My husband and I drove 2 1/2 hours to look at a vehicle. We were very serious about it since we were having to drive so far. The greeting was terrible. We did not even know the young mans name who ‘helped’ us. We told him the truck we were interested in. He said ‘What do you want to know about it?’ Very odd way to put it. Also, it was pouring down rain that day. He grabbed himself an umbrella (we fended for ourselves). Instead of offering to pull the vehicle up to the building, we had to walk out to the lot. It was the small things. They definitely did not want to sell a vehicle. He said the prices are ‘concrete’. I understand that but it was $2,000 over retail. Also, if you aren’t going to negotiate on overpriced vehicles, you need to have better service than that. Terrible experience. I would NOT recommend to ANYONE. Service emailed us and we explained all of the above to them. You could tell they were not concerned. More
Always Great! Everytime I visit Walker Cadillac they are very friendly and listen to my concerns. They have done all the work on my vehicle so far and will continue Everytime I visit Walker Cadillac they are very friendly and listen to my concerns. They have done all the work on my vehicle so far and will continue to work on it. More
Poor Service I was charged over $1600 for an antifreeze leak that I was assured was 100% fixed when I picked up my car. After a few days I noticed the leak was bac I was charged over $1600 for an antifreeze leak that I was assured was 100% fixed when I picked up my car. After a few days I noticed the leak was back. I took my car back to Walker Cadillac Buick GMC and was told by the service department that it was another issue. The customer service was very rude and nasty. Before they started work on the car I asked them to complete a full inspection and to let me know all that was wrong. Now that the car is still leaking antifreeze, and they have ripped me off, they don't want to take responsibility for not doing the job right. Basically I just paid them to do nothing. I wouldn't recommend their service to anyone. More