Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Thornton Buick GMC
Carrollton, GA
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 414 reviews
Verified Customer
August 16, 2020
Was expecting the normal sales xx. Not here ,there used car division is about the best bunch of fellows you could ever run across. Was met at the door by Sid n it was game on. Asked what I was lookin for, car division is about the best bunch of fellows you could ever run across. Was met at the door by Sid n it was game on. Asked what I was lookin for, Itold him and that's what we checked out. Didn't try to sell me something I didn't want and we all laughed our xxxxx off the whole time. The wife got more truck then we ever imagined for her birthday. Todd gave us one xxxx of a price on our trade in . The boys out in Carrollton got it goin on. Thanks again guys, love our new rig More
by Cowboy
August 16, 2020
Upon arrival a person came out to greet us and after that everyone in the place treated us like we were family. We all laughed and talked and enjoyed the time that we were there, great bunch of people everyone in the place treated us like we were family. We all laughed and talked and enjoyed the time that we were there, great bunch of people More
by Pharrison
August 16, 2020
Excellent service with no pressure. Mr. Walker was knowledgeable of every vehicle I inquired about. I would purchase another vehicle from this dealership. Thank you knowledgeable of every vehicle I inquired about. I would purchase another vehicle from this dealership. Thank you More
by Ryan
August 16, 2020
Mike in sales was great and quick about calling me back when I had questions. And Shannon in financing was very helpful on explaining To me what was needed. when I had questions. And Shannon in financing was very helpful on explaining To me what was needed. More
by KENNYLBOND007
August 15, 2020
They Both made it fast and very easy. They were also very friendly and pleasant to deal with. We will be doing more business in future. friendly and pleasant to deal with. We will be doing more business in future. More
by cmoon0315
August 14, 2020
Took way too long with no communication, only to find out we had to wait til Monday, then again no communication from shannon. Delivery was good and on time we had to wait til Monday, then again no communication from shannon. Delivery was good and on time More
by KATHYERGER
August 14, 2020
Walked in and asked if they could service my truck. Service representative was professional and helpful. He got my truck taken care of in a reasonable time. Great service! Service representative was professional and helpful. He got my truck taken care of in a reasonable time. Great service! More
by TIMFHALL18
Employees Worked With
Shane Hammond
July 22, 2020
Very professional and outstanding customer service! The crew at John Thornton is truly one of a kind. Special thanks to Zach, Shannon and Sid. if you’re look for a new or used vehicle, schedule with Sid! crew at John Thornton is truly one of a kind. Special thanks to Zach, Shannon and Sid. if you’re look for a new or used vehicle, schedule with Sid! More
by Dylan Allen
Employees Worked With
Sid
