John Thornton Buick GMC

The service provided by this dealership was good. The staff was friendly and accommodatinv to our needs. Rodney gave us great service and I really appreciated his honesty. I would recommend this dealersh staff was friendly and accommodatinv to our needs. Rodney gave us great service and I really appreciated his honesty. I would recommend this dealership to others. More

The salesman was awesome. Sid Lee. I was treated very well. All my questions were answered and I wasn’t pressured in any way. I told him what I was looking for and he delivered with excellent results well. All my questions were answered and I wasn’t pressured in any way. I told him what I was looking for and he delivered with excellent results This isn’t my first purchase from this dealership and it want be my last. Thank you for the wonderful experience The detail shop could most definitely use some attention. My vehicle wasn’t as clean as it should have been to be viewing for sales and after I closed the deal and ready to take ownership of my new vehicle it wasn’t very clean. I can’t give the detail shop a star at all. But this is no reflection on the sale or salesman that handled my deal More

Great experience from sales to financing. Looking forward to pulling my our fifth wheel with the new GMC 2500HD Denali. Thanks Dawn, Todd and Shannon. to pulling my our fifth wheel with the new GMC 2500HD Denali. Thanks Dawn, Todd and Shannon. More

Very pleased with the politeness and efficiency of the service department. The service and sales department were both easy to work with and I would recommended to others service department. The service and sales department were both easy to work with and I would recommended to others More

Excellent service and really sweet employees that listen to your concerns. I came in for my 30,000 service but was concerned about my brakes. They additionally took a look to give me peace of mind even if i to your concerns. I came in for my 30,000 service but was concerned about my brakes. They additionally took a look to give me peace of mind even if it wasn’t originally planned. More

I took my car in because my washer did not work on the driver side the service guy named Steven said I had put vinegar in it I said no I have not he said they would order parts I took it back and they did driver side the service guy named Steven said I had put vinegar in it I said no I have not he said they would order parts I took it back and they didn’t fix it they brought up vinegar again and it really teed me off said would order more parts coming home the driver side works but passenger side did not More

I’m very impressed with John Thornton in Carrollton. I was in and out for my scheduled appointment quickly. The lounge was very comfortable and the wifi was nice to work while waiting on service. was in and out for my scheduled appointment quickly. The lounge was very comfortable and the wifi was nice to work while waiting on service. More

Had regular maintenance performed and a recall. Received truck back on time as instructed. Never have any issues at his dealership. Will always service my vehicle at this location. truck back on time as instructed. Never have any issues at his dealership. Will always service my vehicle at this location. More

Always great work and customer service. Always very pleased. I’ve never had any issues with anyone there and will continue to be a customer unless any of that changes. Not pushy on selling things and a pleased. I’ve never had any issues with anyone there and will continue to be a customer unless any of that changes. Not pushy on selling things and accept no for an answer. This is most important to me when choosing a automotive service center. More

The Carrollton dealership is a customer friendly business. While waiting, I learned something that the Carrollton dealership has that no other CADILLAC/ GMC Dealership has, from another customer. A business. While waiting, I learned something that the Carrollton dealership has that no other CADILLAC/ GMC Dealership has, from another customer. Answer: This customer had to drive an hour to have her GMC Dually Sienna Truck serviced in Carrollton. The Carrollton dealership has a tall and wide enough service entrance which is large enough for a big dually truck! More