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John Thornton Buick GMC
Carrollton, GA
413 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 413 reviews
September 04, 2020
From start to finish this business was a top notch experience! They went above and beyond with customer satisfaction!!! Thank you! The place was very clean and sanitary also! experience! They went above and beyond with customer satisfaction!!! Thank you! The place was very clean and sanitary also! More
by msbelvis
Verified CustomerEmployees Worked With
I dont know the names but everyone was super!, Shane Hammond
September 04, 2020
Excellent customer service! Friendly service personnel Excellent customer service! Friendly service personnel and the hours work very well with whatever schedule I have. Fixed my car in one day and I wa Excellent customer service! Friendly service personnel and the hours work very well with whatever schedule I have. Fixed my car in one day and I was back on the road More
by NMNANCYPM
Employees Worked With
Shane Hammond
September 04, 2020
Nathan Teal is a great salesman. He worked with me to find a great used truck at a reasonable price. No pressure, just good business. find a great used truck at a reasonable price. No pressure, just good business. More
by AUNTRONDA9
Employees Worked With
September 04, 2020
It’s such a pleasure working with Eric in service. He is pleasant and very knowledgeable!! Explained everything that was replaced in a professional manner. pleasant and very knowledgeable!! Explained everything that was replaced in a professional manner. More
by LISADIANEWALKER88
Employees Worked With
Eric
September 03, 2020
Dealership and sales team are top notch. Made the buying experience as easy as it could be. I Will never buy my vehicles from a dealer that doesn’t have Thornton in the name. Thanks Ken and Ryan. experience as easy as it could be. I Will never buy my vehicles from a dealer that doesn’t have Thornton in the name. Thanks Ken and Ryan. More
by Alabama Is the greatest football team of all time
September 03, 2020
Jon Day was my sales agent. Very upfront and to the point, I felt very at ease dealing with him!!! Overall one of the best experiences I've had in buying a vehicle. point, I felt very at ease dealing with him!!! Overall one of the best experiences I've had in buying a vehicle. More
by HILLARYMP1
September 02, 2020
Very easy to work with. Friendly and smart on vehicles. Did not waste time on prices. Just said what the lowest price was and rebates available. Did not waste time on prices. Just said what the lowest price was and rebates available. More
by Kenbarnes
Employees Worked With
September 02, 2020
Bill was an awesome salesman!!!! He greeted my husband and I with love!!! We knew we was in the right place on arrival!! Not only that, but he is cool as a fan!!! #PureLove!!!! and I with love!!! We knew we was in the right place on arrival!! Not only that, but he is cool as a fan!!! #PureLove!!!! More
by Desminique & Keith Rowell
Employees Worked With
Shannon Cheatwood, Bill Kent
September 02, 2020
I used this dealership when it was Walker’s didn’t see any need to change. It still has some of the same people there that were with Walker’s. I will continue to use this dealership as long as the level o any need to change. It still has some of the same people there that were with Walker’s. I will continue to use this dealership as long as the level of service stays the same. More
by kcmoody
Employees Worked With
Shane Hammond
September 02, 2020
The Manager knew exactly what the issue was and it was The Manager knew exactly what the issue was and it was fixed ASAP. Everyone in the service dept was outstanding. I had a loaner car waiting when I ar The Manager knew exactly what the issue was and it was fixed ASAP. Everyone in the service dept was outstanding. I had a loaner car waiting when I arrived so I didn’t have to stay or wait on someone to pick me up. Awesome job!! More
by FLASHG24
Employees Worked With
Eric, Shane Hammond
