John Thornton Buick GMC

I had a great experience with John Thorton dealership, had a problem with my first vehicle and they went above and beyond in May that right would definitely be back to buy more from them. had a problem with my first vehicle and they went above and beyond in May that right would definitely be back to buy more from them. More

Too bad tut here are no negative stars. I made an appointment a week in advance for oil change, tires rotated and balanced and all hoses and belts changed. When I arrived all they scheduled was oil appointment a week in advance for oil change, tires rotated and balanced and all hoses and belts changed. When I arrived all they scheduled was oil and tire service.. it took 2 days to do a one day or less. Dealership has gone down hill since becoming John Thornton. More

Patched a tire for me. It was quick and easy. Great people to work with. Make it as painless as possible. Will continue to get all of my service work completed here. people to work with. Make it as painless as possible. Will continue to get all of my service work completed here. More

Everyone is professional and courteous in every way possible. They explain what needs to be done to keep your GMC vehicles performing the way it should. possible. They explain what needs to be done to keep your GMC vehicles performing the way it should. More

Mike was very helpful and a wealth of information. He made the process quick and easy. Matthew was very thorough and pleasant. Shannon was straightforward and honest in his presentation. I enjoyed my tim made the process quick and easy. Matthew was very thorough and pleasant. Shannon was straightforward and honest in his presentation. I enjoyed my time at the dealership. More

Great Customer Service. Very friendly and worked very quickly. Finance Dept. Was quick as well. Those would be the reasons for my return. I left feeling ok with them just didn't feel like I got the best quickly. Finance Dept. Was quick as well. Those would be the reasons for my return. I left feeling ok with them just didn't feel like I got the best deal on price, they were not willing to work much at all with that. I bought and paid outright for vehicle anyway against my better judgment but mainly because of convenience at the time and not wanting to drive to more places but if your looking or REALLY needing to get auto at a fair or great price do your research first and go the extra few miles. They are awesome in friendliness and no pressure but they run a take it or leave it with the prices. They may have just been upside down on the particular vehicle I bought though, not sure. But I will most likely shop other places first next time if price is my goal. The 200.00 they were willing to go down on vehicle went right back in plus another 200.00 (400.00 total) more in dealership fee in final paperwork at time to pay. Happy with the vehicle, love it but I know I could have done better considering age, mileage etc. Thank You. More

I had an enjoyable experience at the dealership. The service department is very friendly and knowledgeable. I will return for a future visit. Great job!! :-) service department is very friendly and knowledgeable. I will return for a future visit. Great job!! :-) More

Always Polite and Professional and Knowledgeable about the Maintenance schedule of each of my vehicles also Trustworthy I have not had to go back to have any service corrected. the Maintenance schedule of each of my vehicles also Trustworthy I have not had to go back to have any service corrected. More

The staff here are friendly, courteous and knowledgeable. They gave me an estimated price on the repairs to my car. I was pleased that it was actually just a few dollars less. They gave me an estimated price on the repairs to my car. I was pleased that it was actually just a few dollars less. More

I wanted to purchase a 2020 Buick Envision from this dealership. I reached out via email to the Service Director (Shane) on 9/02/20 early AM. No response. I then sent email to Mike (Product Spec) on 9/0 dealership. I reached out via email to the Service Director (Shane) on 9/02/20 early AM. No response. I then sent email to Mike (Product Spec) on 9/02/20 early PM. As of now 9/04/20 noon no response from anyone. I purchased a new vehicle yesterday morning 9/3/20 from another dealership. More