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John Thornton Buick GMC
Carrollton, GA
417 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 417 reviews
September 21, 2020
My first experience there & it was a good one. Nice & helpful salesman. We drove further than normal but it was worth it. We will be back I’m sure. helpful salesman. We drove further than normal but it was worth it. We will be back I’m sure. More
by Kim Speed
Verified Customer
September 20, 2020
My Oil change went smoothly and everyone was very helpful and friendly. I will be definitely be coming back here when my car needs service again. and friendly. I will be definitely be coming back here when my car needs service again. More
by SZIELINSKI
Employees Worked With
September 20, 2020
I was actually supposed to go to the Lithia Springs location and accidentally came to this one. I asked if they had anything close to what I was looking for and they did! Rodney and Shannon were amazin location and accidentally came to this one. I asked if they had anything close to what I was looking for and they did! Rodney and Shannon were amazing to work with! I will definitely refer people to this dealership! More
by DIGGINWILLIE7
September 19, 2020
Work really hard to make the dealer where we needed it. Steven and the service desk is always really to help with all your concerns. Steven and the service desk is always really to help with all your concerns. More
by DANIEL.STEVE
September 19, 2020
Excellent and prompt service. I've always had wonderful service here. Highly recommend and will continue to do business at John Thornton Cadillac and GMC service here. Highly recommend and will continue to do business at John Thornton Cadillac and GMC More
by DEBBIE3947
Employees Worked With
Other Employees :
Shannon Cheatwood, Shane Hammond
September 19, 2020
Very please. Shane Hammond always goes above and beyond to take care of all My vehicle service needs. 100% satisfaction!!! I’ll definitely continue having my service done here and also recommend this pla to take care of all My vehicle service needs. 100% satisfaction!!! I’ll definitely continue having my service done here and also recommend this place to friends and family. More
by LINDSEY3286
September 18, 2020
Always positive, always courteous that’s why I always come here, either purchase or service I will always come here love the people and the atmosphere come here, either purchase or service I will always come here love the people and the atmosphere More
by abbott1989
September 17, 2020
Great service overall but prior to the name change we were always able to get a “loaner” vehicle while work was being done and that was such a great customer service addition! It just seems we are always were always able to get a “loaner” vehicle while work was being done and that was such a great customer service addition! It just seems we are always told there isn’t one available and other friends who have brought multiple cards like we have from this dealership prior to name change have said the same thing. More
by JTFAIR81
Employees Worked With
September 16, 2020
Appointment was easy to make, appointment on time and Brenden was very helpful. He spoke with me about a potential problem and gave me information to make a good decision. Brenden was very helpful. He spoke with me about a potential problem and gave me information to make a good decision. More
by debg00
Employees Worked With
Brenden
September 16, 2020
The service was friendly, efficient, and well done. I always feel important when I go there. Excellent place to do business. One of the best dealerships I have ever visited. always feel important when I go there. Excellent place to do business. One of the best dealerships I have ever visited. More
by Drcovel
