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John Thornton Buick GMC

Carrollton, GA

4.7
413 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 413 reviews

September 19, 2020

Work really hard to make the dealer where we needed it. Steven and the service desk is always really to help with all your concerns. More

by DANIEL.STEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Package, Shannon Cheatwood
September 19, 2020

Excellent and prompt service. I've always had wonderful service here. Highly recommend and will continue to do business at John Thornton Cadillac and GMC More

by DEBBIE3947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Thigpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood, Shane Hammond
September 18, 2020

Always positive, always courteous that’s why I always come here, either purchase or service I will always come here love the people and the atmosphere More

by abbott1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 17, 2020

Great service overall but prior to the name change we were always able to get a “loaner” vehicle while work was being done and that was such a great customer service addition! It just seems we are always More

by JTFAIR81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

I have been extremely impressed of the service from my first sight of the salesman through the whole trade experience from trading in my Ford truck and buying my GMC Denali Sierra. The best customer servi More

by bmckenzie2284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Lipscomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
September 16, 2020

Appointment was easy to make, appointment on time and Brenden was very helpful. He spoke with me about a potential problem and gave me information to make a good decision. More

by debg00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden
September 16, 2020

The service was friendly, efficient, and well done. I always feel important when I go there. Excellent place to do business. One of the best dealerships I have ever visited. More

by Drcovel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 16, 2020

Joel and the team at John Thornton did an amazing job and gave me the best deal around. I highly recommend them for your next purchase! Kind professional and know how to meet your needs. Thanks again More

by go2guypa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Beam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood, Shane Hammond
September 16, 2020

I was very impressed with the staff in the service department. They were helpful and kind. They told me approx. 2 hours for the work to be done and it was just a little over 2 hours. I’m thoroughly pl More

by SHERRIDUNBAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 15, 2020

Had to take car back 2 times to be told that they could not fix it.took car to Bill Cramer Chevy and they fixed the problem More

by lbailey09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
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