Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Thornton Buick GMC
Carrollton, GA
413 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 413 reviews
September 24, 2020
.Zack and Shannon got the deal done. Service has been easy to deal with. Will be buying my next vehicle here. Very easy to deal with easy to deal with. Will be buying my next vehicle here. Very easy to deal with More
by Eric
Verified Customer
September 24, 2020
Best customer service. I went there and my appointment next day but they helped to do my oil change right away. Thanks alot. I really appreciated it. next day but they helped to do my oil change right away. Thanks alot. I really appreciated it. More
by Fahad
September 23, 2020
Joana was very knowledgeable and helpful. Answered my questions to my satisfaction. Straightforward and firm with the deal which I liked a lot. Matthew helped me get started with all the on board comp questions to my satisfaction. Straightforward and firm with the deal which I liked a lot. Matthew helped me get started with all the on board computer stuff. He set up Bluetooth and helped me make my first call I enjoyed the experience at your deal shop and will recommend to my friends and family More
by VOTELEEH
Employees Worked With
Other Employees :
Shannon Cheatwood, Shane Hammond
September 23, 2020
Very helpful and friendly. Samual is the best. A great asset to this dealership! Helpful and made sure I was taken care of. Very good but as normal price for repair was very high! asset to this dealership! Helpful and made sure I was taken care of. Very good but as normal price for repair was very high! More
by Kscog1720
September 23, 2020
Top dealership in Ga. Long time very well pleased customer for over 30 years. Great service dept. Friendly home town folks. I highly recommend them customer for over 30 years. Great service dept. Friendly home town folks. I highly recommend them More
by SKEETFARMER
September 23, 2020
Very kind and professional! Have to go back once part comes in but I don’t mind at all because of the ease of this time! comes in but I don’t mind at all because of the ease of this time! More
by mveitch26
Employees Worked With
September 21, 2020
My first experience there & it was a good one. Nice & helpful salesman. We drove further than normal but it was worth it. We will be back I’m sure. helpful salesman. We drove further than normal but it was worth it. We will be back I’m sure. More
by Kim Speed
September 20, 2020
My Oil change went smoothly and everyone was very helpful and friendly. I will be definitely be coming back here when my car needs service again. and friendly. I will be definitely be coming back here when my car needs service again. More
by SZIELINSKI
Employees Worked With
September 20, 2020
I was actually supposed to go to the Lithia Springs location and accidentally came to this one. I asked if they had anything close to what I was looking for and they did! Rodney and Shannon were amazin location and accidentally came to this one. I asked if they had anything close to what I was looking for and they did! Rodney and Shannon were amazing to work with! I will definitely refer people to this dealership! More
by DIGGINWILLIE7
September 19, 2020
Very please. Shane Hammond always goes above and beyond to take care of all My vehicle service needs. 100% satisfaction!!! I’ll definitely continue having my service done here and also recommend this pla to take care of all My vehicle service needs. 100% satisfaction!!! I’ll definitely continue having my service done here and also recommend this place to friends and family. More
by LINDSEY3286
