John Thornton Buick GMC

Absolutely great customer service! Had parts in stock and install them quickly. Check out was simple! My truck had no finger prints and protected with plastic. install them quickly. Check out was simple! My truck had no finger prints and protected with plastic. More

Fast Friendly Service Staff!! Clean Service And Waiting Area!! Eric And Shane Kept Me Updated On When Truck Would Be Ready!! Thanks!! Highly Recommend John Thornton GMC !! Area!! Eric And Shane Kept Me Updated On When Truck Would Be Ready!! Thanks!! Highly Recommend John Thornton GMC !! More

THE BEST DEALERSHIP EVER! Everyone was so friendly and easy going. Nice to see people working as a team. I will be back thank you easy going. Nice to see people working as a team. I will be back thank you More

The staff at John Thorton in Carrollton is awesome! They went above and beyond to make sure I understood the nature of my repair and explained the price of the service required. I will definitely return for went above and beyond to make sure I understood the nature of my repair and explained the price of the service required. I will definitely return for future repairs. More

Excellent Actually listened to my problem and worked a solution. Very courteous, attentive and friendly. I have been dealing with a problem of poor engineering with GM. Thornton crew worked very hard to f solution. Very courteous, attentive and friendly. I have been dealing with a problem of poor engineering with GM. Thornton crew worked very hard to fix. After numerous attempts, I think these people may have the answer. More

The service is always great. They are four gmc vehicles they service for me and our company. and they are going to see our vehicles in the future. Thanks for a good job! they service for me and our company. and they are going to see our vehicles in the future. Thanks for a good job! More

EXCELLENT SERVICE!!! I arrived a minute early and left just when they said I would. I also got a pamphlet that tells me simply how to work the various systems. All members of the Service Department were just when they said I would. I also got a pamphlet that tells me simply how to work the various systems. All members of the Service Department were professional, friendly, and helpful. Mike Conner in Sales was beyond Surperb!!! More

We had a very pleasant experience. Ken was so easy to work with and made everything easy. We drove from Cleveland, TN and arrived at the dealership about 30 minutes before closing, That didn’t seem to bo work with and made everything easy. We drove from Cleveland, TN and arrived at the dealership about 30 minutes before closing, That didn’t seem to bother anyone. They took great care of us. I had financing in order through our credit union but we couldn’t get in touch with them. Shannon in your finance department helped us so we didn’t have to drive back the next day. I will definitely make the drive again if we are in the market again. I couldn’t get my memory seat to work and I spoke with Matthew on the phone. He instructed me on the procedure. That was really helpful. Ronniesha answered my questions through email at the beginning. More

Great experience had a good time Ken. ☺ and the rest of the salesmen. Had some very nice trucks in the parking lot. Everyone e was friendly kind and eager to help the salesmen. Had some very nice trucks in the parking lot. Everyone e was friendly kind and eager to help More

Everything from scheduling the appointment and all the way through to the time I picked my car up was handled with care and very professionally. Eric was very helpful and got me on my way with a loaner. way through to the time I picked my car up was handled with care and very professionally. Eric was very helpful and got me on my way with a loaner. I want to thank all that were involved. More