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John Thornton Buick GMC
Carrollton, GA
413 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 413 reviews
October 10, 2020
John Thornton Buick GMC always offers service with a smile. They offer prompt and reputable service with great communication so you know exactly what’s going on. smile. They offer prompt and reputable service with great communication so you know exactly what’s going on. More
by dhcrowe69
Verified CustomerEmployees Worked With
Shane Hammond
October 09, 2020
Thanks for a pleasant service experience. Not sure why no one wears masks. The lack of wearing of mass has caused me to research other GMC service departments in the area. one wears masks. The lack of wearing of mass has caused me to research other GMC service departments in the area. More
by Mr Hudson
Employees Worked With
October 09, 2020
Great first time experience. Definitely will be back. Had the best prices around. We loved Joanna! she came in on her day off to help us out. the best prices around. We loved Joanna! she came in on her day off to help us out. More
by terpjdw
Employees Worked With
October 09, 2020
Really professional, short wait the staff was friendly I like doing business with your whole staff sales & service department. Quality work price a little high for oil change & tire rotation but I’m not com like doing business with your whole staff sales & service department. Quality work price a little high for oil change & tire rotation but I’m not complaining for Quality work. More
by JCYATES60
October 09, 2020
I had a 7:30 AM appointment and was out of there at 8:15. Everyone was super nice and helpful.I had a nice experience. Everyone was super nice and helpful.I had a nice experience. More
by JMFOSTER1
October 09, 2020
After my oil change, my display quit working. I took it back and they said that nothing related to the oil change would cause this, I needed a new display unit. I looked online and found that it might back and they said that nothing related to the oil change would cause this, I needed a new display unit. I looked online and found that it might be a loose connection . I took the glove box out and found the Loose connection just above the cabin air filter which they checked. After securing the connection, the display works fine. I am not happy with having to fix a problem that they caused. More
by JAMEST_LANIER
October 08, 2020
Always great service! Very friendly and concerned about your happiness. Very promt when they have parts. Covid slowed things down, but they stayed on top of it! your happiness. Very promt when they have parts. Covid slowed things down, but they stayed on top of it! More
by DJONES2128
Employees Worked With
October 07, 2020
Top notch 5 star service THE BEST , tanya , shane , and tj will take care of all your setvice needs. I Highly recommend John thornton to everyone. tj will take care of all your setvice needs. I Highly recommend John thornton to everyone. More
by BODP471
October 07, 2020
Stephen makes the service department a fun and friendly place. He knows what he is doing and what your car needs. He is why we are loyal to the dealership. place. He knows what he is doing and what your car needs. He is why we are loyal to the dealership. More
by lance25
Employees Worked With
Stephen
October 07, 2020
Folks are always nice. Work done quickly. Happy with service department. I am not happy to be made to write “ 25 word minimum” review to summit. service department. I am not happy to be made to write “ 25 word minimum” review to summit. More
by RTJUNEAU
Employees Worked With
Brendan Boyd
