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John Thornton Buick GMC
Carrollton, GA
413 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 413 reviews
October 21, 2020
Most professional and knowledgeable employees I have ever talked to. My daughter took my vehicle there to be serviced for the first time. She was nervous but they took great care of her. talked to. My daughter took my vehicle there to be serviced for the first time. She was nervous but they took great care of her. More
by Lawanda
Verified Customer
October 21, 2020
Thanks for the help and knowledge you provided eric. Thank you very muchas well and tanya. The loaner was great by the way. You guys were awesome. Thank you very muchas well and tanya. The loaner was great by the way. You guys were awesome. More
by CANO5556
October 21, 2020
Super grateful for the fast service. Would not trust my truck with anyone else. The name John Thornton says it all. Very efficient and extremely nice! Definitely will use them again. truck with anyone else. The name John Thornton says it all. Very efficient and extremely nice! Definitely will use them again. More
by batesjeremy63
Employees Worked With
October 20, 2020
Service was prompt and professional. It will take few days to know if the work quality was excellent. I had my spouse pick me up as a safety precaution for COVID. days to know if the work quality was excellent. I had my spouse pick me up as a safety precaution for COVID. More
by HANSONPHILLIP
October 20, 2020
This is a top notch dealership with excellent customer service. The Service department is also very professional and provided outstanding service. Would recommend to all. service. The Service department is also very professional and provided outstanding service. Would recommend to all. More
by STANLEYHIX
October 20, 2020
Fantastic experience. They went out of there way to get the truck i wanted. They were quick to respond to phone calls and text. We drove and hour to get truck because they delivered what they promised. the truck i wanted. They were quick to respond to phone calls and text. We drove and hour to get truck because they delivered what they promised. More
by Hunterjames
October 20, 2020
This is the second time I've been to this location. Everyone is so nice all my questions were answered with a smile. I be back Everyone is so nice all my questions were answered with a smile. I be back More
by kimberly
October 18, 2020
Timeliness of the entire process start to finish excellent, maybe an hour, No haggle sales process, Price slightly below market, Finance process quick and detailed. excellent, maybe an hour, No haggle sales process, Price slightly below market, Finance process quick and detailed. More
by PATRICIACBURKS
October 17, 2020
Fast professional, truck was clean, parked ready to go. Everyone was smiling and speaking very friendly. Love that! Paperwork was ready I didn’t have to wait. Wonderful quick oil change! Everyone was smiling and speaking very friendly. Love that! Paperwork was ready I didn’t have to wait. Wonderful quick oil change! More
by GMac
Employees Worked With
Shane Hammond, Bill Kent
