Back

John Thornton Buick GMC

Carrollton, GA

4.7
413 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
Contact Dealership

1492 N Hwy 27

Carrollton, GA

30117

Directions

By Type

Showing 413 reviews

November 08, 2020

This dealership has the friendliest, knowledgeable and efficient dealerships we’ve ever been to. They greet you like they’ve always known you😊. Being new to Carrollton, that was very nice but unexpected More

by Dlwham57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

They were able to get me in the same day for an oil change. They were very professional and I’ll definitely be going back. More

by K. Ramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure who the two I dealt with were.
November 08, 2020

The overall experience was just average, being there for The overall experience was just average, being there for more than 4 plus hours isn’t how I wanted to spend my Saturday. Just saying More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Beam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
November 08, 2020

Happy with the service for the sales department. They stayed late to help us purchase a veichle. We drove 3 hours to get there and they stay till 7 waiting on us. More

by Jeremy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Harris five star for her also. She was very helpful.
November 07, 2020

Everything was great when I went to the dealership. I never had to wait for anything. I pulled up, showed them a video of what was wrong and they said we will get it taken care of, a short time later I g More

by PROBEACH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2020

Very nice and professional, did all that I asked them. Took car in without an appointment and they greeted with A smile and said no problem! More

by randy49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Very pleased with my experience this dealership. The staff was friendly and attentive. I would return for future maintenance and services. I would definitely recommend this dealership to my friends. More

by carolhelton.ch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Another great service experience at John Thornton. Dropped my vehicle off and picked it back up within an hour. Fast and friendly service. Great customer service!! More

by leighallen1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Great job! They picked my vehicle up and completed the service and brought it back! Great group of people at Thornton Cadillac! Thanks for a great job! More

by EADYSTOWING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
November 04, 2020

Keep up the good work and I am happy with y’all service.I like the good customer service everyone is nice and welcome and we thank you More

by Niecy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
...
24
...