Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Thornton Buick GMC
Carrollton, GA
413 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 413 reviews
November 17, 2020
Steven in service, was very professional and caring about the concern i had about my vehicle. Although, it started off shaky bc I had to bring my car right back after service but everything was resolved and the concern i had about my vehicle. Although, it started off shaky bc I had to bring my car right back after service but everything was resolved and I was very satisfied with this dealership. More
by TAJACKSON1979
Verified CustomerEmployees Worked With
Steven Packard
November 15, 2020
Sid is the best!! Found the car online then called to verify availability!! Then we were at the dealership doing a test drive within an hour! Sid is hilarious and entertaining....made us feel very comfo verify availability!! Then we were at the dealership doing a test drive within an hour! Sid is hilarious and entertaining....made us feel very comfortable. Yukon price was spot on according to kbb so no need to haggle! The finance mgr was very busy so another associate stepped in to help us sand get us on our way! All around wonderful experience!! We had driven all over that day going from one dealership to the other and all along the best vehicle and people were right here!! we should have stayed local!! we will definitely be repeat customers! More
by Nicole Freeman
Employees Worked With
November 15, 2020
Car is acting worse than when I took it in. They put 8 miles on my car. Thanks for changing the oil as requested though! miles on my car. Thanks for changing the oil as requested though! More
by onenation
November 15, 2020
Great Dealership to have your vehicle serviced. The staff has always been friendly and answers all of your questions. You won’t be disappointed. TLD has always been friendly and answers all of your questions. You won’t be disappointed. TLD More
by trmapa
November 14, 2020
Great service when from Isabelle. Communicated with me consistently while I was waiting on my truck to be deliver. She made sure everything was taken care of when I picked the truck up. consistently while I was waiting on my truck to be deliver. She made sure everything was taken care of when I picked the truck up. More
by Jason
Employees Worked With
November 14, 2020
This dealership has amazing service, great quality, and the staff will go beyond expectations to help in any way they can, whenever possible. They are very polite, and have always made myself, as well as m the staff will go beyond expectations to help in any way they can, whenever possible. They are very polite, and have always made myself, as well as my husband feel very comfortable, both physically and mentally, with our decision to buy a new car from them. More
by Melissa
November 14, 2020
Very friendly associates through out the dealership. Very helpful associates, with a good knowledge of service bringing performed on my truck. I will return for additional services helpful associates, with a good knowledge of service bringing performed on my truck. I will return for additional services More
by dwalls6518
November 13, 2020
I was in and out of there in no time. Prompt and reliable service as usual! I was explained to in full of everything that was checked. service as usual! I was explained to in full of everything that was checked. More
by dhcrowe69
November 12, 2020
Eric helped me the last couple of times I’ve been in. I find this dealership to be very nice and helpful. I would not hesitate to recommend these people. find this dealership to be very nice and helpful. I would not hesitate to recommend these people. More
by COOKRENA78
Employees Worked With
