Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Thornton Buick GMC
Carrollton, GA
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 414 reviews
November 23, 2020
Extremely flexible and fast service. The young lady in the service department who receives the vehicles is the definition of professional customer service. She received my car unexpectedly and made sure the service department who receives the vehicles is the definition of professional customer service. She received my car unexpectedly and made sure to communicate with me continually. More
by michellebethcopeland
Verified CustomerEmployees Worked With
November 22, 2020
Excellent service and excellent folks working. I miss the old folks that were there before when it was Walker. But it was efficient and well done. old folks that were there before when it was Walker. But it was efficient and well done. More
by MAC8
November 22, 2020
Called dealership customer service. Rep. Eric was very courteous and welling to help me in a short notice in repairing a tire that was losing air. courteous and welling to help me in a short notice in repairing a tire that was losing air. More
by PBSTAMPS49
November 22, 2020
The service department is always courteous and efficient. Make the appointment was easy and They has me in and out in 40 minutes. Always pleased with their service. Make the appointment was easy and They has me in and out in 40 minutes. Always pleased with their service. More
by RTDIAL
Employees Worked With
November 21, 2020
Johanna is very professional and she is completely responsible for making the deal go thru on my new purchase. Absolutely an asset to the dealership! responsible for making the deal go thru on my new purchase. Absolutely an asset to the dealership! More
by GIBSON_918
Employees Worked With
November 21, 2020
It’s a pleasure using a dealership that respects you. They have worked with me through some hard times with my truck. I will continue using for service. Thanks They have worked with me through some hard times with my truck. I will continue using for service. Thanks More
by TCC6162
November 21, 2020
I have had a good experience with the dealership from the time that I bought the truck until my first oil change. I will bring my truck back to have it serviced. time that I bought the truck until my first oil change. I will bring my truck back to have it serviced. More
by BANDPTURNER
Employees Worked With
Other Employees :
Shannon Cheatwood, Shane Hammond, Bill Kent
November 20, 2020
The service Dept are professional and courteous. I love the plastic on the seats and especially the steering wheel. They call when vehicle is ready . the plastic on the seats and especially the steering wheel. They call when vehicle is ready . More
by Robert
November 20, 2020
My service consultant, Tanya, is very knowledgeable and efficient. Had everything set up for my appointment as soon as I got there. Great job. I was completely satisfied with the time to complete all I ha efficient. Had everything set up for my appointment as soon as I got there. Great job. I was completely satisfied with the time to complete all I had done. More
by SYLVIAHHUGHES
Employees Worked With
November 20, 2020
#GREAT JOB#GREAY JOB#GREAT JOB#GREAT JOBTHANK #GREAT JOB #GREAY JOB #GREAT JOB #GREAT JOB THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU GREAT JOB GREAT JOB GREAT JOB GREAT JOB GRE #GREAT JOB #GREAY JOB #GREAT JOB #GREAT JOB THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU GREAT JOB GREAT JOB GREAT JOB GREAT JOB GREAT JOB THANK YOU More
by ti8wil56
