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John Thornton Buick GMC
Carrollton, GA
422 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 422 reviews
December 01, 2020
Locked my keys in my truck when I asked to leave them in the gas cap. Got dropped off in 20 degree weather to get my truck to find the keys were LOCKED INSIDE. Sales guy Ryan Dodson went above and beyond to the gas cap. Got dropped off in 20 degree weather to get my truck to find the keys were LOCKED INSIDE. Sales guy Ryan Dodson went above and beyond to help, even tried to get Onstar to help. but not much you can do for something as stupid as locking someone’s keys in their truck and not telling them. Will not be back. Will be going to Newnan. More
by coltonp25
Verified CustomerEmployees Worked With
November 29, 2020
service people where great!. they said it would not very long and they were right.iwill be bac for my next service.keep up the great work long and they were right.iwill be bac for my next service.keep up the great work More
by erjobrown
Employees Worked With
November 27, 2020
7:30 am appointment was on-time and SUV was finished within an hour with all multipoint checks completed correctly. The windshield wipes was found worn and were replaced when asked. within an hour with all multipoint checks completed correctly. The windshield wipes was found worn and were replaced when asked. More
by RAND114
November 25, 2020
Like the dealership and like dealing with everyone there, service dept is a lot more pleasant to deal with than in years past , I like dealing with Ryan Dobson also service dept is a lot more pleasant to deal with than in years past , I like dealing with Ryan Dobson also More
by CRUMBLEYRP
November 25, 2020
John Thornton just bought my local dealer and I am very pleased with the service department as well as the sales department. I would recommend the guys to anyone looking for a vehicle in Carrollton. pleased with the service department as well as the sales department. I would recommend the guys to anyone looking for a vehicle in Carrollton. More
by dmac1477
November 24, 2020
Zach and Nathan are the best around good ole boys. Very helpful when trading for my 2017 Jeep Wrangler Unlimited sport. We appreciate the experience. helpful when trading for my 2017 Jeep Wrangler Unlimited sport. We appreciate the experience. More
by Lharper813
November 23, 2020
Extremely flexible and fast service. The young lady in the service department who receives the vehicles is the definition of professional customer service. She received my car unexpectedly and made sure the service department who receives the vehicles is the definition of professional customer service. She received my car unexpectedly and made sure to communicate with me continually. More
by michellebethcopeland
Employees Worked With
November 22, 2020
Excellent service and excellent folks working. I miss the old folks that were there before when it was Walker. But it was efficient and well done. old folks that were there before when it was Walker. But it was efficient and well done. More
by MAC8
