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John Thornton Buick GMC
Carrollton, GA
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 414 reviews
December 06, 2020
Great experience. I highly recommend giving this dealership a shot at helping with your next vehicle purchase new or used. Great sales team. Hard workers. dealership a shot at helping with your next vehicle purchase new or used. Great sales team. Hard workers. More
by ALANMOTE
Verified Customer
December 06, 2020
Would be a 5 but after tire rotation the left tire pressure stopped working. This should have been replaced at dealership cost. Disappointed with that only. Looking forward to that part being replaced pressure stopped working. This should have been replaced at dealership cost. Disappointed with that only. Looking forward to that part being replaced. Why should customer have to assume the cost. It was working when I drove it in for service. More
by clara12
Employees Worked With
Steven Packard
December 04, 2020
I dealt with Steve he was very courteous and professional. Got my car in kept updated i thoughthe very good appreciate the good customer service professional. Got my car in kept updated i thoughthe very good appreciate the good customer service More
by Ty
Employees Worked With
Steven Packard
December 04, 2020
Bill & Zack were Awesome they both did a great job. Great dealership great people would definitely do business with them again. Everyone was very knowledgeable and very friendly. I would definitely stop by i dealership great people would definitely do business with them again. Everyone was very knowledgeable and very friendly. I would definitely stop by if you’re looking for a new or used vehicle More
by RIchard
December 03, 2020
Excellent service! Very friendly staff! Enjoyed working with Eric on my service. Very knowledgeable about how my Denali works. Fast turnaround time. Will continue to work with this team. with Eric on my service. Very knowledgeable about how my Denali works. Fast turnaround time. Will continue to work with this team. More
by matt8400
Employees Worked With
December 03, 2020
Awesome friendly service staff!! Oil changes usually Awesome friendly service staff!! Oil changes usually take over an hour. I guess this is normal? Seems like a long time when you are waiting. Awesome friendly service staff!! Oil changes usually take over an hour. I guess this is normal? Seems like a long time when you are waiting. More
by WESTGAGRADINGDEMOLITION
Employees Worked With
Steven Packard
December 02, 2020
Virtually all my service related contact with employees occurred with Tanya Byers. Tanya was extremely courteous to me. She explained everything that I ask her to explain. In no way do I mean to be crit occurred with Tanya Byers. Tanya was extremely courteous to me. She explained everything that I ask her to explain. In no way do I mean to be critical toward any other service related employee! I just had minimal contact with them. More
by DONBAKER
Employees Worked With
December 02, 2020
Friendly and fast service make them a pleasure to deal with and far superior to other dealerships. I drive 50 minutes just have my service done by John Thornton Cadillac. with and far superior to other dealerships. I drive 50 minutes just have my service done by John Thornton Cadillac. More
by Mike Donegan
Employees Worked With
Shane Hammond, Steven Packard
December 02, 2020
I bought my first car at 18. I am now 72 and have bought many Car’s/Trucks since the first one. This is by far the best buying experience I have every had. Thank you Isabelle, Shannon and Trey. many Car’s/Trucks since the first one. This is by far the best buying experience I have every had. Thank you Isabelle, Shannon and Trey. More
by Jrb2
December 01, 2020
Easy to schedule friendly greeting took my car right away protected the seats and did all requested work in a timely fashion. Waiting area was clean and social distancing was adequate protected the seats and did all requested work in a timely fashion. Waiting area was clean and social distancing was adequate More
by LVALENTIE
Employees Worked With
Shane Hammond
