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John Thornton Buick GMC
Carrollton, GA
426 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 426 reviews
December 23, 2020
Terrible experience. Bought my new 2020 GMC Denali Carbon Pro Duramax truck in July. Since new it has had a vibration between 70-80mph. Took my truck in for the 7,500 complimentary first GMC service Carbon Pro Duramax truck in July. Since new it has had a vibration between 70-80mph. Took my truck in for the 7,500 complimentary first GMC service and they said even though they would rotate the tires, they would not rebalance them because it’s not covered under the service or GMC factory warranty. I will never do any business with this dealership again. I bought a $70k truck and they won’t balance the tires without charging me. Ridiculous More
by ktmsmr12
Verified CustomerEmployees Worked With
December 22, 2020
Always excellent service and friendly personal service from all. Merry Christmas! Would recommend to other people. If I need a new car I will certainly come back to your dealership. from all. Merry Christmas! Would recommend to other people. If I need a new car I will certainly come back to your dealership. More
by Rhanhomes
Employees Worked With
Other Employees :
None known, Shane Hammond, Steven Packard
December 22, 2020
Everyone there wass awesome they went above and beyond to service my needs could not have asked for any better service. Went above my expectation of quality work. Never disappointed service my needs could not have asked for any better service. Went above my expectation of quality work. Never disappointed More
by Glenda
December 22, 2020
These guys are great! I mean from the moment you are greeted until the moment you leave...everything was explained thoroughly and I was kept informed about all that was going on with my van. greeted until the moment you leave...everything was explained thoroughly and I was kept informed about all that was going on with my van. More
by B Boyd
Employees Worked With
Other Employees :
Shannon Cheatwood, Shane Hammond, Steven Packard
December 21, 2020
Professional service at purchase. Reasonably priced and varied product line. Customer orientated. Polite and friendly attitude at service department during oil changes. Convenient to our residence in Brem varied product line. Customer orientated. Polite and friendly attitude at service department during oil changes. Convenient to our residence in Bremen ga. More
by D C Purvis
December 20, 2020
As someone who has been on sales for 20 years , I know when I receive excellent customer service. Shane was super easy to deal with and I truly appreciate the way he helped me with my car purchase . Every when I receive excellent customer service. Shane was super easy to deal with and I truly appreciate the way he helped me with my car purchase . Everything was above and beyond!!! More
by Sher10knig
December 20, 2020
Sid Lee is the best! We always buy our cars from him! Matthew was so helpful with helping me set up all the new technology. Matthew was so helpful with helping me set up all the new technology. More
by FMACEY
December 20, 2020
I was coming just to look but Mr Sid made it very easy for us to do business... Very nice salesman and I would recommend anyone to purchase from this dealership. for us to do business... Very nice salesman and I would recommend anyone to purchase from this dealership. More
by J Morris
Employees Worked With
December 17, 2020
Purchasing was easy; no hassle and haggling over prices because a good offer was made up front. The service department is top notch and offers quick and reliable service. They are always kind and considera because a good offer was made up front. The service department is top notch and offers quick and reliable service. They are always kind and considerate at every maintenance visit. I will shop with them for my next car down the line someday. More
by eeast
Employees Worked With
