Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Thornton Buick GMC
Carrollton, GA
422 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 422 reviews
December 21, 2020
Professional service at purchase. Reasonably priced and varied product line. Customer orientated. Polite and friendly attitude at service department during oil changes. Convenient to our residence in Brem varied product line. Customer orientated. Polite and friendly attitude at service department during oil changes. Convenient to our residence in Bremen ga. More
by D C Purvis
Verified Customer
December 20, 2020
Sid Lee is the best! We always buy our cars from him! Matthew was so helpful with helping me set up all the new technology. Matthew was so helpful with helping me set up all the new technology. More
by FMACEY
December 20, 2020
As someone who has been on sales for 20 years , I know when I receive excellent customer service. Shane was super easy to deal with and I truly appreciate the way he helped me with my car purchase . Every when I receive excellent customer service. Shane was super easy to deal with and I truly appreciate the way he helped me with my car purchase . Everything was above and beyond!!! More
by Sher10knig
December 20, 2020
I was coming just to look but Mr Sid made it very easy for us to do business... Very nice salesman and I would recommend anyone to purchase from this dealership. for us to do business... Very nice salesman and I would recommend anyone to purchase from this dealership. More
by J Morris
Employees Worked With
December 17, 2020
Purchasing was easy; no hassle and haggling over prices because a good offer was made up front. The service department is top notch and offers quick and reliable service. They are always kind and considera because a good offer was made up front. The service department is top notch and offers quick and reliable service. They are always kind and considerate at every maintenance visit. I will shop with them for my next car down the line someday. More
by eeast
Employees Worked With
December 17, 2020
I had a very good experience with John Thornton Cadillac. Everyone was friendly yet professional. Jon Day was my sales person and when I am ready for another car. John Thornton will be my first stop. Everyone was friendly yet professional. Jon Day was my sales person and when I am ready for another car. John Thornton will be my first stop. More
by coardesa
December 17, 2020
Just hands down the best service and sales. Thanks John your the best. I’m enjoying my new AT4. Great deals and fabulous people. Thanks your the best. I’m enjoying my new AT4. Great deals and fabulous people. Thanks More
by Simmonsmopar2017
December 16, 2020
I have purchased several new vehicles. This is the first time I purchased a vehicle on the first visit. I always go "prepared" . I usually have to negotiate the value of my trade-in. I insist on "Blue Book" time I purchased a vehicle on the first visit. I always go "prepared" . I usually have to negotiate the value of my trade-in. I insist on "Blue Book" value. That is what I was offered. More
by UBANKI
Employees Worked With
December 15, 2020
Fast service and very friendly people. It was my first time getting my truck serviced there and Steven was very helpful with getting me set up and my truck serviced time getting my truck serviced there and Steven was very helpful with getting me set up and my truck serviced More
by Connor
Employees Worked With
Steven Packard
