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John Thornton Buick GMC
Carrollton, GA
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 414 reviews
December 16, 2020
I have purchased several new vehicles. This is the first time I purchased a vehicle on the first visit. I always go "prepared" . I usually have to negotiate the value of my trade-in. I insist on "Blue Book" time I purchased a vehicle on the first visit. I always go "prepared" . I usually have to negotiate the value of my trade-in. I insist on "Blue Book" value. That is what I was offered. More
by UBANKI
Verified CustomerEmployees Worked With
December 15, 2020
Fast service and very friendly people. It was my first time getting my truck serviced there and Steven was very helpful with getting me set up and my truck serviced time getting my truck serviced there and Steven was very helpful with getting me set up and my truck serviced More
by Connor
Employees Worked With
Steven Packard
December 14, 2020
Travelled over 2 hours to the dealership for a new truck. When we arrived the truck and price were Exactly as stated over the phone. Fast friendly efficient service all the way around. When we arrived the truck and price were Exactly as stated over the phone. Fast friendly efficient service all the way around. More
by TRWALLICK
Employees Worked With
Other Employees :
Shannon Cheatwood
December 13, 2020
I will change nothing it is the shortest time I have ever spending a dealership to buy a vehicle great service thank you guys for everything Nathan was awesome spending a dealership to buy a vehicle great service thank you guys for everything Nathan was awesome More
by DAB021580
Employees Worked With
December 12, 2020
Very helpful and courteous sales staff! Willing to work with me on obtaining several things other dealers would not. And even able to deliver to my home states away! with me on obtaining several things other dealers would not. And even able to deliver to my home states away! More
by JENNBESSELL
Employees Worked With
December 12, 2020
Went for the first service on my 2020 truck. Drove away and the truck starts smoking like crazy and acting like it is going to blow up. Drove back to the dealership to have it checked out. They checked , c and the truck starts smoking like crazy and acting like it is going to blow up. Drove back to the dealership to have it checked out. They checked , changed the oil again and said the truck had been over filled with oil and it should be fine now. Not a great first service experience. More
by JENNIFER.BARNES
December 12, 2020
The staff was very Pleasant. Th facilities were clean facilities. Excellent service taking less time than estimated. The restroom was clean snd well stocked with supplies facilities. Excellent service taking less time than estimated. The restroom was clean snd well stocked with supplies More
by teacher770
Employees Worked With
Shane Hammond
December 11, 2020
John Thornton is definitely the place to fto buy with confidence. I was treated like family. Ask for Bill because he tears more about putting you in the right car for your lifestyle and budget. Pain free confidence. I was treated like family. Ask for Bill because he tears more about putting you in the right car for your lifestyle and budget. Pain free and stress free. More
by 3WDTSYWKH
Employees Worked With
Bill Kent
December 10, 2020
Great selection and amazing staff! Normally it takes all day to purchase a new car, but I was in and out in a few hours! I would highly recommend purchasing from John Thornton! day to purchase a new car, but I was in and out in a few hours! I would highly recommend purchasing from John Thornton! More
by NICHOLE.LAND
December 10, 2020
Excellent customer service. Very professional. Prompt. Everyone was very nice. Thank you for amazing service. Love my Buick! Great vehicle. My son also used y'all. We're very satisfied. Everyone was very nice. Thank you for amazing service. Love my Buick! Great vehicle. My son also used y'all. We're very satisfied. More
by mmgriffin1954
