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John Thornton Buick GMC

Carrollton, GA

4.7
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 414 reviews

December 22, 2020

Everyone there wass awesome they went above and beyond to service my needs could not have asked for any better service. Went above my expectation of quality work. Never disappointed More

by Glenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond, Steven Packard
Dec 28, 2020 -

John Thornton Buick GMC responded

Thank you! We're so glad our service team could assist you with keeping your vehicle on the road.

Dec 28, 2020 -

Glenda responded

Thank you again to everyone there! Y:all were awesome! Glenda Smith 2018 GMC Acadia shift to park issue!

December 22, 2020

These guys are great! I mean from the moment you are greeted until the moment you leave...everything was explained thoroughly and I was kept informed about all that was going on with my van. More

by B Boyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabelle Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Thigpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood, Shane Hammond, Steven Packard
Dec 28, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that our team could assist you with a great experience.

December 21, 2020

Professional service at purchase. Reasonably priced and varied product line. Customer orientated. Polite and friendly attitude at service department during oil changes. Convenient to our residence in Brem More

by D C Purvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RODNEY WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood, Ken McGill
Dec 28, 2020 -

John Thornton Buick GMC responded

Thank you! We appreciate your feedback and are glad that we are able to assist you with your purchase and maintaining your vehicle.

December 20, 2020

As someone who has been on sales for 20 years , I know when I receive excellent customer service. Shane was super easy to deal with and I truly appreciate the way he helped me with my car purchase . Every More

by Sher10knig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Beam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Shane and the rest of our team were able to assist you with your purchase and exceed your expectations.

December 20, 2020

Clean and easy to get to. Friendly helpful people. Got me in when I requested and the service was fast. Service was great and price was fair. More

by BST553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Packard
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you! We are glad that our team could assist you.

December 20, 2020

Sid Lee is the best! We always buy our cars from him! Matthew was so helpful with helping me set up all the new technology. More

by FMACEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Lipscomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you! We are glad that Sid and Matthew could assist you with your purchase and make sure you leaving understanding your vehicle.

December 20, 2020

I was coming just to look but Mr Sid made it very easy for us to do business... Very nice salesman and I would recommend anyone to purchase from this dealership. More

by J Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you! We are so glad that Sid could make the buying process as easy and pleasant as possible.

December 17, 2020

Purchasing was easy; no hassle and haggling over prices because a good offer was made up front. The service department is top notch and offers quick and reliable service. They are always kind and considera More

by eeast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you! We appreciate your review and your business and hope our sales and service teams can continue to assist you in the future.

December 17, 2020

I had a very good experience with John Thornton Cadillac. Everyone was friendly yet professional. Jon Day was my sales person and when I am ready for another car. John Thornton will be my first stop. More

by coardesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Conner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Day
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you! We are happy John and our team could assist and look forward to helping you in the future.

December 17, 2020

Just hands down the best service and sales. Thanks John your the best. I’m enjoying my new AT4. Great deals and fabulous people. Thanks More

by Simmonsmopar2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Dec 21, 2020 -

John Thornton Buick GMC responded

Thank you! We are glad that John and the rest of our team could exceed your expectations and we hope you continue to enjoy your AT4.

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