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John Thornton Buick GMC

Carrollton, GA

4.7
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 414 reviews

January 13, 2021

The dealership is very professional and always very clean. The maintenance performed on both of my GM vehicle's is excellent. Will continue to be a customer in the future 👍 More

by Mark West
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond, Steven Packard
Jan 19, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are happy to help and look forward to assisting you in the future.

January 13, 2021

Very cold day and Nathan was good at answering and getting things done as best as possible. Very nice and friendly person. I had a great experience at John Thornton! More

by adrianapark78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad Nathan could provide a great experience.

January 13, 2021

Thank you for the quick service on getting my 2020 GMC Acadia into service a broken tail light and front light being out on my new car! Got very good service while I was there waiting! Thank you very mu More

by Judith Stephenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Jan 19, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to help.

January 13, 2021

Steve is very professional in all the conversations I’ve had with him about my vehicle. The service have been superb on all my visits More

by Brucekerby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Jan 19, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that our service team can exceed your expectations during your visits.

January 13, 2021

Easiest car buying experience I have ever had!! Everyone was extremely professional, helpful, and courteous!!! I would definitely recommend John Thornton Cadillac to anyone seeking a new or used car! More

by AMY.CHASTAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Jan 19, 2021 -

John Thornton Buick GMC responded

Thank you for your recommendation! We are so glad that our team could exceed your expectations.

January 12, 2021

Isabelle and Trey were, as always, a great partner to work with. They helped me accomplish a goal of mine to get my mother a reliable, stylish car. They helped find the exact model and ensured it was in More

by CMURPHY9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isabelle Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Dettmering
Jan 19, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that we could assist and help you achieve your goal. We hope your mom loves her new car and look forward to assisting you in the future.

January 09, 2021

I thought the service was very good. I was informed, given a ride both ways, and I was kept updated as to the progress. Happy More

by CLH2ND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback!

January 09, 2021

Has a Great service department. Trust in their recommendations on my vehicle. Always finish in a timely manner. Always friendly. No complaints from this girl. More

by stephanddaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Packard
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback! We are so glad that we can continue to assist you with your service needs.

January 09, 2021

I really appreciate the knowledge and the kindness of the people that work there. They always go above and beyond to service my car and help me. More

by CadiGirl33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Fordem, Stanley Rowe, Steven Packard
Jan 12, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to assist.

January 08, 2021

Thanks for being informative and helping me when we were making a decision on purchasing our next car. Your sales rep was nice, sharp and polite to us all the way through the Dale’s process. More

by BHRABURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isabelle Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

John Thornton Buick GMC responded

Thank you for your feedback! We are so glad that our team could assist and we would love to know what would have made your experience perfect.

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