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John Thornton Buick GMC
Carrollton, GA
422 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 422 reviews
January 23, 2021
Very satisfied with the service and experience with your staff and service. I will be recomening all my family and friends. If I can be of help just let me know! staff and service. I will be recomening all my family and friends. If I can be of help just let me know! More
by ABBYSHIERY5
Verified CustomerEmployees Worked With
Other Employees :
Shannon Cheatwood
January 22, 2021
Great people to deal with. They stand good on there word. Great prices good quality vehicles Great location easy to get to. All the way around great place Great prices good quality vehicles Great location easy to get to. All the way around great place More
by Whitetailman01
January 22, 2021
I was very disappointed that no one in the service department wears a mask. And that the people working on my car did not wear a mask either. As a person with a compromised immune system it made me ne department wears a mask. And that the people working on my car did not wear a mask either. As a person with a compromised immune system it made me nervous to be at the dealership although I was wearing my mask. I had to sterilize my own car to assure my own safety from Covid 19. And because they did not repair my car correctly the first time I had to return it the next day. More
by DEBRAHUGHES7093
Employees Worked With
January 21, 2021
Everyone there went above and beyond for me! I would definitely recommend this dealership to all my friends and family members! Keep up the great work!! definitely recommend this dealership to all my friends and family members! Keep up the great work!! More
by MVEITCH26
January 21, 2021
Always a pleasure to schedule and have work completed there. They’re always welcoming and informative when I stop in for a repairs to complete. there. They’re always welcoming and informative when I stop in for a repairs to complete. More
by jflipit
Employees Worked With
Shane Hammond
January 21, 2021
I had to file a claim with my extended warranty and they mad it pain free and easy! I got my car back the same day! Great experience! mad it pain free and easy! I got my car back the same day! Great experience! More
by simpkinscs6
Employees Worked With
January 21, 2021
Love you guys. I took my 2011 gmc Denali to your establishment for oil leaks and brake repairs. Tanya byers is awesome. She made sure I was satisfied and happy. All work was done to my satisfaction. establishment for oil leaks and brake repairs. Tanya byers is awesome. She made sure I was satisfied and happy. All work was done to my satisfaction. Will return if I have any other problems. Thank you all. More
by STEVOO8146
January 19, 2021
I had a great experience with the service dept. Steven, my service advisor, is always friendly and gives thorough explanation of the service to be performed. The tech did a very good job on the service! my service advisor, is always friendly and gives thorough explanation of the service to be performed. The tech did a very good job on the service! More
by RICHWAG
Employees Worked With
Steven Packard
January 18, 2021
It was a pleasure dealing with everyone. Very detailed and speedy transaction.Everyone had a great knowledge of the product and let me make the decision to purchase without any pressure. and speedy transaction.Everyone had a great knowledge of the product and let me make the decision to purchase without any pressure. More
by SLAPPEY66
Employees Worked With
January 17, 2021
Great customer service! Everyone was very friendly and courteous. Thank you for taking care of me in a timely manner. And thank you for going above and beyond by coming to my office and picking my vehicl courteous. Thank you for taking care of me in a timely manner. And thank you for going above and beyond by coming to my office and picking my vehicle up and bringing it back when it was ready More
by CMT1893
Employees Worked With
Other Employees :
Shane Hammond, Steven Packard
