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John Thornton Buick GMC
Carrollton, GA
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 414 reviews
January 18, 2021
It was a pleasure dealing with everyone. Very detailed and speedy transaction.Everyone had a great knowledge of the product and let me make the decision to purchase without any pressure. and speedy transaction.Everyone had a great knowledge of the product and let me make the decision to purchase without any pressure. More
by SLAPPEY66
Verified CustomerEmployees Worked With
January 17, 2021
Great customer service! Everyone was very friendly and courteous. Thank you for taking care of me in a timely manner. And thank you for going above and beyond by coming to my office and picking my vehicl courteous. Thank you for taking care of me in a timely manner. And thank you for going above and beyond by coming to my office and picking my vehicle up and bringing it back when it was ready More
by CMT1893
Employees Worked With
Other Employees :
Shane Hammond, Steven Packard
January 17, 2021
A very pleasant experience, Nathan our salesman was awesome. They have a great variety of vehicles to choose from and everyone is very accommodating no pressure whatsoever. We will definitely purchase awesome. They have a great variety of vehicles to choose from and everyone is very accommodating no pressure whatsoever. We will definitely purchase here again and recommend all our friends as well. More
by JAMES.JAMES1313
Employees Worked With
January 17, 2021
The service from all who attended me was excellent, always giving me different options to me as a client. The idea is feeling comfortable when buying any product. always giving me different options to me as a client. The idea is feeling comfortable when buying any product. More
by Dary_acevedo
Employees Worked With
January 16, 2021
Excellent service, lounge area kinda dreary. Great folks. They finished my vehicle service, oil change and tire rotation in an hour. Service representatives were very professional. They finished my vehicle service, oil change and tire rotation in an hour. Service representatives were very professional. More
by CHRIS183T
Employees Worked With
Shane Hammond, Steven Packard
January 15, 2021
Always greeted warmly for my service visits. Comfortable waiting area, and friendly service staff. Appreciate them explaining what my car needs, and why. Great folks! waiting area, and friendly service staff. Appreciate them explaining what my car needs, and why. Great folks! More
by SNIX1
Employees Worked With
Steven Packard
January 15, 2021
Could not ask for better service. Special thank you to Eric Rivera and John Smith for being so helpful and professional. I was not expecting it have that much wrong with my car when I left it as to need t Eric Rivera and John Smith for being so helpful and professional. I was not expecting it have that much wrong with my car when I left it as to need timing chains. But it was wonderful to be offered a car to drive while it was being worked on especially since that is my only car. More
by Sherry Taylor
January 15, 2021
Well worth the drive! Thanks again Tanya! You guys are really njce. Do wish that in this time of covid that you had a larger customer waiting room. Maybe with at least one window and a tv more strategic really njce. Do wish that in this time of covid that you had a larger customer waiting room. Maybe with at least one window and a tv more strategically located. More
by KATMA1
Employees Worked With
January 14, 2021
I love this dealership and the friendly people who work there . Eric was especially nice to me in handling an extended warranty that I had forgotten about and found my card on it Very thankful . there . Eric was especially nice to me in handling an extended warranty that I had forgotten about and found my card on it Very thankful . More
by carolbrock65
Employees Worked With
January 14, 2021
This dealership by far gave me the better deal than my local Chevy GMC dealer. Worth the drive. Great people Great deals. THANKS AGAIN KEN. local Chevy GMC dealer. Worth the drive. Great people Great deals. THANKS AGAIN KEN. More
by razincain003
