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John Thornton Buick GMC

Carrollton, GA

4.8
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 414 reviews

January 23, 2021

This is a great service department! With an appointment, wait time is minimal, price for oil change is very reasonable. I would recommend them to my friends and family. More

by atthomp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Packard
January 23, 2021

I have been a customer of this dealership since 1966. I bought my first car from Grady Walker, and the dealership is still a great place for me to buy a car. This time: “thanks Train”. More

by LEXONJON
Recommend Dealer
Yes
Employees Worked With
Ryan Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lipscomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Thigpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Jan 26, 2021 -

John Thornton Buick GMC responded

Thank you for your review and your continued business! We are so glad that we have always been able to assist you with your vehicle needs and look forward to assisting you in the future.

January 23, 2021

Very satisfied with the service and experience with your staff and service. I will be recomening all my family and friends. If I can be of help just let me know! More

by ABBYSHIERY5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Jan 26, 2021 -

John Thornton Buick GMC responded

Thank you for the recommendation! We are so glad you had a great experience.

January 22, 2021

Great people to deal with. They stand good on there word. Great prices good quality vehicles Great location easy to get to. All the way around great place More

by Whitetailman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Teal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
January 22, 2021

I was very disappointed that no one in the service department wears a mask. And that the people working on my car did not wear a mask either. As a person with a compromised immune system it made me ne More

by DEBRAHUGHES7093
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Everyone there went above and beyond for me! I would definitely recommend this dealership to all my friends and family members! Keep up the great work!! More

by MVEITCH26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kent
January 21, 2021

Love you guys. I took my 2011 gmc Denali to your establishment for oil leaks and brake repairs. Tanya byers is awesome. She made sure I was satisfied and happy. All work was done to my satisfaction. More

by STEVOO8146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya byers
January 21, 2021

Always a pleasure to schedule and have work completed there. They’re always welcoming and informative when I stop in for a repairs to complete. More

by jflipit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
January 21, 2021

I had to file a claim with my extended warranty and they mad it pain free and easy! I got my car back the same day! Great experience! More

by simpkinscs6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2021

I had a great experience with the service dept. Steven, my service advisor, is always friendly and gives thorough explanation of the service to be performed. The tech did a very good job on the service! More

by RICHWAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Packard
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