John Roberts Toyota

Tacoma purchase My experience with this dealership was wonderful, my salesman Rick was super informative and knowledgeable about my purchase. I would highly recommend My experience with this dealership was wonderful, my salesman Rick was super informative and knowledgeable about my purchase. I would highly recommend this dealer for another purchase. Price and paperwork was very easy and quick. Thanks More

Easy purchase, no pressure Great experience with this dealership. Very helpful, no pressure. Worked with us on the price without any games or tricks. Would deal with them again Great experience with this dealership. Very helpful, no pressure. Worked with us on the price without any games or tricks. Would deal with them again or recommend them without hesitation. More

No haggle no hassle Enjoyed the experience, no high pressure sales tactics with a straight forward approach. Adam was great at getting all the wheels spinning to get us c Enjoyed the experience, no high pressure sales tactics with a straight forward approach. Adam was great at getting all the wheels spinning to get us completed and on our way in a very timely fashion. Thanks to Tommy also on the financing, good rates and the man shuffles papers like a machine. Good job team! More

After dealing with other dealerships we came to find John Ro A John Roberts Toyota fast friendly service it was a pleasure to do business with after dealing with other dealerships John Roberts Toyota is five sta A John Roberts Toyota fast friendly service it was a pleasure to do business with after dealing with other dealerships John Roberts Toyota is five stars and we will be back to buy a new vehicle More

New Car Purchase I purchased a new Toyota Rav4 from John Roberts Toyota in Manchester, TN recently. It was a pleasant, stress-free experience from the moment I walked I purchased a new Toyota Rav4 from John Roberts Toyota in Manchester, TN recently. It was a pleasant, stress-free experience from the moment I walked in until I drove off the lot with my new car!! Adam Loveless was my sales rep and he went above and beyond to make sure my car-buying experience was perfect. I would highly recommend this dealership!! More

Stay away from this dealer I spoke to someone on the phone about a vehicle I wanted and gave them all my info. They passed me off to another salesperson who called me and again I spoke to someone on the phone about a vehicle I wanted and gave them all my info. They passed me off to another salesperson who called me and again asked for all my details and what I was looking for. He called me shortly after and said they couldn't make the deal work. No big deal. Four hours later the first person I spoke to called and said they figured out how to make the deal work and told me the details, we had a deal. I gave them my social, personal info, work info, etc. and told them I would head that way. 20 minutes later a 3rd salesperson called asking me for all the same info I gave the previous two. He said he would have to get with the sales manager to see if they could work out a deal. Confused, I immediately called the previous sales person, she put me on hold. The sales manager picked up and basically said the 3 sales people I spoke to had no idea what they were talking about and that the actual cost of the car would be a lot more than the two different prices that the other sales people told me. Frustrated, I ended the conversation, called back and spoke to the general manager. He told me the previous four people didn't know what they were talking about and gave me a completely different payment. I asked for a call back from the owner but obviously received no response. I understand if they can't work out a deal but it was complete incompetence from everyone I spoke to. I highly recommend you stay away from this place! They will waste your time, passing you between people who don't know what they are doing. More

Great Experience My experience at John Roberts Toyota was great one! The salesman was very knowledgeable, polite, and not pushy. He was very patient and helped find th My experience at John Roberts Toyota was great one! The salesman was very knowledgeable, polite, and not pushy. He was very patient and helped find the right car for me. More

Service/sales The service department is very helpful and knowledgeable. The explain everything they do in a calm, polite manner. The sales department is great. The The service department is very helpful and knowledgeable. The explain everything they do in a calm, polite manner. The sales department is great. They take the time to answer any questions you may have. More

Great people ! Very fast! Very eager to help. Will be doing all if my shopping here in the future. Don't waste your time with all the big city high priced Dealer's ! Very fast! Very eager to help. Will be doing all if my shopping here in the future. Don't waste your time with all the big city high priced Dealer's. Go here! More

Service department is a joke Had 2 recalls on my daughters car set up an appointment with Nick for them to be fixed the appointment was 2 weeks out and on a Saturday cause this is Had 2 recalls on my daughters car set up an appointment with Nick for them to be fixed the appointment was 2 weeks out and on a Saturday cause this is my only day off !!!!!! I live 45 min away from this dealer my appointment was at 9 in the morning so we get there at 815 wait in the lounge for 45 min only for them to tell me that my parts are ont in and have not even been ordered !!!!! More