John Roberts Nissan
Manchester, TN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 260 reviews
Excellent Service, Friendly Staff Tristen McKelvey provided an excellent sales experience. He was pleasent and patient. He, along with Chris, addressed all my concerns and questions to Tristen McKelvey provided an excellent sales experience. He was pleasent and patient. He, along with Chris, addressed all my concerns and questions to help ensure I was able to purcase a safe and dependabe car for my daughter. I actually found an Altima I wanted across the road and he was able to work with Shane T to complete our sale. John Roberts and his staff at both his dealerships are top notch. I am very pleased with our experienceand my daughter loves her beautiful Altima! More
Great service and prices These guys have the lowest prices around. They were super easy to work with. No cat and mouse game and no pushy sales. It was the easiest car purchase These guys have the lowest prices around. They were super easy to work with. No cat and mouse game and no pushy sales. It was the easiest car purchase I have ever made. More
Don't bother with these people!! We set up an inquiry & a SCHEDULED test drive for a particular used car days in advance at a specific time, and we both left work early to make the ov We set up an inquiry & a SCHEDULED test drive for a particular used car days in advance at a specific time, and we both left work early to make the over an Hour long trip down to Manchester...about a mile from the Exit, the dealership gives us a call telling us they JUST sold the car and the paperwork was being filled out right then and there from the people who bought it. This just goes to show how the sales people there value their own Commission checks over their Customer Service & Pre-made scheduling....shame on them for such incompetence & greed! Wasted over an hour driving down there for ABSOLUTELY nothing! Do not even give this dealership the time of the day, you are better off at a place that actually puts value into their customers instead of only seeing them as their own personal gain, nothing more. More
hard to deal with I do not see how they are number one, I felt like we were talked down too and not once did the business manger walk in to talk to us. Of course we wer I do not see how they are number one, I felt like we were talked down too and not once did the business manger walk in to talk to us. Of course we were looking for a deal, but they were just rude. More
they know how to treat a customer right :) I had a bad experience with the service department at another well known Nissan dealership. They were not customer friendly to put it mildly. I had a I had a bad experience with the service department at another well known Nissan dealership. They were not customer friendly to put it mildly. I had a problem with the airbag light flashing on my 2015 Frontier but John Roberts Nissan fixed it right, were very friendly and concerned. This dealership knows how to treat their customers right. Would highly recommend them to anyone. More
Excellent service I searched for a car for a month. Joe Licata went out of his way to be helpful and respond to my email within reasonable time. He made suggestions. He I searched for a car for a month. Joe Licata went out of his way to be helpful and respond to my email within reasonable time. He made suggestions. He was awesome and refreshing. We had a very good experience and we highly recommend the dealership. We love our car and we will go back in the future. More
Satisfied purchase at Roberts Nissan We purchased a 2014 Maxima and traded in 2010 Altima. The buying experience met and exceeded our expectations thanks to Chris Swann and Roberts Niss We purchased a 2014 Maxima and traded in 2010 Altima. The buying experience met and exceeded our expectations thanks to Chris Swann and Roberts Nissan. We've never had a bad experience with Roberts Nissan or their sales staff. More
Best dealership I have every dealt with The people that work there, both sales and service, go out of the way to make sure we are have the best help and info. possible. It takes my a long ti The people that work there, both sales and service, go out of the way to make sure we are have the best help and info. possible. It takes my a long time to make up my mind before I buy a car, but they do not mind, even going out in a rain storm several times to bring up different cars for me to look at. And the service dept. knows how picky I am about my cars, and they have never let me down yet. This is the best dealership I have ever dealt with, could not have been treated better. Thanks Chris, and the rest of the staff. More
The Best!! We cannot say enough good things about the people at John Roberts Nissan! From the time we pulled on the lot we were greeted & politely shown several We cannot say enough good things about the people at John Roberts Nissan! From the time we pulled on the lot we were greeted & politely shown several vehicles with no pressure added. We left with a vehicle that we didn't even realize still existed, much less that it was the perfect fit for us. The staff made it super easy to buy, trade, & finance. We were personally thanked for choosing to do business with them. This was not our first experience with a John Roberts dealership- Great job once again guys!! Our family thanks you for your careful attention to our family's needs! More
Internet sales Had an awesome experience working with Chris Swann! He was very responsive with emails and we were able to work out a deal before me driving over 3 ho Had an awesome experience working with Chris Swann! He was very responsive with emails and we were able to work out a deal before me driving over 3 hours to get there. I attempted to work with several other dealers online without the same service or results. I didnt know buying a car could be that easy. Love my new car! Thanks Chris! More