John Roberts Nissan

Everything was great from the time I pulled into the service department. Erika always makes me feel right at home and make sure I am happy. Randy did my work in the shop and he is the best ever service department. Erika always makes me feel right at home and make sure I am happy. Randy did my work in the shop and he is the best ever More

They were very professional and explained they were short staffed. Erika Trussell was fabulous. She kept me informed of the the status of my car. And, of all days, there were computer problems, but this st staffed. Erika Trussell was fabulous. She kept me informed of the the status of my car. And, of all days, there were computer problems, but this staff managed all with a smile . More

I always enjoy working with Joe and Tristen. They are down to earth folks that are easy to talk to. They are always helpful and their confidence and knowledge of the products help me make informed decisi down to earth folks that are easy to talk to. They are always helpful and their confidence and knowledge of the products help me make informed decisions. Josh Templeton was great on my last purchase and Tommy Pollina has been there for is on others. More

Both Roberts Nissan and Roberts Toyota have a excellent dealership. Specially the over and beyond service written Ericka. Attentive always there or just happening to pop in place when you need her. Dedicat dealership. Specially the over and beyond service written Ericka. Attentive always there or just happening to pop in place when you need her. Dedicated service we need more people like her in this world, positive, smart, and caring. I only wish you would have a carwash????? In other major cities they clean your auto / truck inside and out. This would make for a repeat customer. More

I always get good service from this dealership. Just wish they would update their phone app to include warranty issues with a new vehicle. they would update their phone app to include warranty issues with a new vehicle. More

Overall experience at the dealership was positive. Dissappointed that the Nissan employee discount was not honored. Dissappointed that the Nissan employee discount was not honored. More

Erika continues to be the reason we return to JRN. She is a knowledgeable service coordinator who cares about the experience of her customers. We trust that our vehicle will be repaired expertly and efficien a knowledgeable service coordinator who cares about the experience of her customers. We trust that our vehicle will be repaired expertly and efficiently, when working with her. As long as she continues to work in the service center, we will continue to bring our vehicles to JRN. More

I experienced no wait time for my scheduled appointment time. The wait time while repairs were being done was no more than anticipated. time. The wait time while repairs were being done was no more than anticipated. More

They listened to what I wanted and didn’t beat around the bush, salesman and on line salesperson worked together bush, salesman and on line salesperson worked together More

During a recent purchase at the dealership; I had an attentive salesperson. Although, a previous customer from the night before soon needed the assistance of my salesperson. After, only a few minutes, attentive salesperson. Although, a previous customer from the night before soon needed the assistance of my salesperson. After, only a few minutes, Reggie, a Manager, decided to assist me until my salesperson returned. Thank you for the teamwork to complete the deal. More