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John Megel Ford - Service Center

Cleveland, GA

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11 Reviews

11 Reviews of John Megel Ford - Service Center

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October 02, 2023

She is exceptionally charismatic and easy to understand and talk to. She is knowledgeable and explains things where I can understand. More

by irispamela1234
Recommend Dealer
Yes
Employees Worked With
Alexis Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Alexis in the service department has been super helpful and friendly when I have needed service on my vehicle. She has gone way over the top to answer all my questions and find solutions to my issues. T More

by LittleS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Hays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

John Megel Ford responded

Thank you for sharing your experience with us! Our Service team strives to make the process as seamless as possible. We appreciate you and your business!

September 06, 2023

Recently had some issues with my 2019 F150. It was under warranty…had a few issues with aftermarket warranty BUT BRITTANY in the service department worked her magic and had me going in as quick More

by kirkadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Majka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

John Megel Ford responded

Thank you for taking the time and sharing your 5-star experience with us! We pride ourselves on our customer service and efficiency. It was a pleasure doing business with you!

June 25, 2023

Did not do the transmission fluid change properly and when notified them that they did not the guy got an attitude. Did not use a torque wrench on anything and also put the tire back on using an impact g More

by Bigmike1583
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jacob
November 16, 2021

Miss Alida that works in the service department was the best. Alida help me out in so many ways . She shows that she really cares for the customers. Alida deserves a big bonus for the job that she does More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alida
May 03, 2019

Great place for service. Always friendly and courteous. Great place. Always get quality service. Employees are great. Very clean. Offers coffee and water for customers. Bathrooms very clean. Prefer thi More

by flc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
April 01, 2019

Seat cover replacement Scheduled appointment when I arrived they immediately starting working and finished on time. You can't ask form than that. I recommend to a friend w More

by jwbrown47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Penny Crow
March 08, 2019

Awesome!! Only pleasant experiences from the first visit before I purchased my Ford and every routine service after purchasing my Ford. Any employee I have dea More

by Fordfan64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
February 07, 2019

very helpful on any occasion cause they are great at what they do careing treat people right delt with j j ford for34 year always treated as number 1 hard to beat in all service More

by carman1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
quick eric
February 08, 2017

Excellent service as always!! The best to work with! Excellent service as always!! Thanks so much for your quality work and professionalism! Jacky and his entire staff are top in the industry! Eric & Mi More

by EK24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric in Quick Lube Cleveland Ga
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