John Lee's Panama City Mazda

Good environment, no pressure, no one following you around. Worked with Bernie Wischer and was taken care of really well. They were busy but were willing to open any car I looked at and test drive at m around. Worked with Bernie Wischer and was taken care of really well. They were busy but were willing to open any car I looked at and test drive at my leisure alone so I could really ensure I found what I wanted. Happily walked away with my 2021 Mazda 3 Hatchback. More

The process was simplified with a no pressure atmosphere so that we could make sure we purchased what we wanted and needed. SHANNON WEBB was the best salesman we’ve ever encountered. He is thorough, like-ab so that we could make sure we purchased what we wanted and needed. SHANNON WEBB was the best salesman we’ve ever encountered. He is thorough, like-able, non-aggressive, courteous, and knowledgeable. We could not be happier with our purchase! More

I would recommend Michael Fowler. He helped me with the purchase of a cx5. He was very knowledgeable about all my questions and professional. I am so happy that Panama City Mazda made buying a new Mazda ea purchase of a cx5. He was very knowledgeable about all my questions and professional. I am so happy that Panama City Mazda made buying a new Mazda easy and stress free. I got the best price deal in the area and left happy. More

Shannon from the Panama City Mazda dealership was amazing! Very knowledgeable, kind and helpful. I went to the dealership to talk about my 2018 Mazda 3 (Touring model) lease and ended up with a b amazing! Very knowledgeable, kind and helpful. I went to the dealership to talk about my 2018 Mazda 3 (Touring model) lease and ended up with a brand new 2020 Mazda CX-5 Grand-touring; and it was in the color I wanted. Shannon was very thorough when explaining my new lease terms and conditions and I left feeling more knowledgeable then when I entered. Everyone at this dealership is awesome and personally as a female I feel like they do a great job—I don’t feel pressured or like I’m being taken advantaged of when I’m here. Thanks again, Shannon! More

Received great customer service, very helpful and friendly atmosphere. Highly recommend Panama City Mazda and their team. I look forward to my next purchase with them. friendly atmosphere. Highly recommend Panama City Mazda and their team. I look forward to my next purchase with them. More

5 STARS *****!! Great service from start to finish. Syntreca Williamson is a pleasure to buy or lease a Mazda from. She was professional and very knowledgeable. Highly recommend her. Also impressed by Syntreca Williamson is a pleasure to buy or lease a Mazda from. She was professional and very knowledgeable. Highly recommend her. Also impressed by their finance department and service Dept. Great dealership to work with. More

Didn’t make a deal but enjoyed dealing long distance with honest folks. Honesty about the cosmetics of the car cost them the deal.much appreciated. honest folks. Honesty about the cosmetics of the car cost them the deal.much appreciated. More

Here I am again. I bought 2010 Jeep Wrangler only to pull the front drive shaft out with my hands the next day. Extended warranty did not cover because oversized tires. They sold me warranty that nev pull the front drive shaft out with my hands the next day. Extended warranty did not cover because oversized tires. They sold me warranty that never was good.. they replaced a drive shaft, oil pan, transmission, PCM computer. Finally just Traded in 2010 Jeep that dealership never got repaired properly. I added new tires since tires on vehicle had multiple plugs in 4 out of 5 tires, new bumper, winch, roof Rack combo Pro Champ light bar $2500 plus accessories Plus $6000 cash when I originally purchased just to get payoff covered. Got 2017 Jeep 3/28/20. Another nightmare. I towed it back to them 4/17/20. Mileage recorded as 59494. Jeff service manager said front differential was powdery with metal shavings in gearbox. Steven head mechanic made adjustments and told me it would be covered under Jeep powertrain warranty. They sent Jeep to Bay Chrysler Dodge Jeep. Mileage recorded there 59294. Bay Jeep had to tell Panama city MAZDA what was wrong with it. They did not see in their numerous multi point inspections.I was asked to come to Panama City on 4/21/20. General Manager Clay and Steven Service Manager took me in shop to show me IMPACT damage on front axle. Said I couldn't have been driving it but 38 miles got put on Jeep. I reached up wiped off excessive grease build up on front axle, differential and oil pan. Front axle had been pressure washed but not the back. They advised me to report to my insurance company under comprehensive. I did do it but hours later retracted it because I was not committing Fraud. Had Jeep towed to Beach Auto Care mileage recorded 59332. His inspection was damaged older than my purchase date. I'm looking at $5000 repair on DAMAGES that were done before I purchased. I purchased a Service contract on the 2010 Jeep for $2034 It was cancelled when we discovered it NEVER was valid due to oversized tires which were on it when I purchased it. BUT I was only refunded $1580. REALLY? I also purchased extended service contract on 2017 Jeep for $2502. Cancelled it on 4/27/20. Today 6/24/20 I called warranty company and was told they refunded dealership on 5/7/20. Called dealership. Verfied there 6 weeks but not refunded ĺand now want to refund me only $1572.00. Waiting on a return call. REALLY? I've been without a vehicle since 4/17/20. John Lee Panama City Mazda is incompetent on so many levels. More

Bernie WischerHe is good man and very helpful to shop Bernie Wischer He is good man and very helpful to shop around ...really appreciated his work. He is very kind,calm and intelligent . Thank you Bernie Wischer He is good man and very helpful to shop around ...really appreciated his work. He is very kind,calm and intelligent . Thank you More

Great customer service Michael Fowler was very helpful in showing us the different models to meet our needs. He answer all of our questions, we will recommend Michael to ou Michael Fowler was very helpful in showing us the different models to meet our needs. He answer all of our questions, we will recommend Michael to our friends. More