John Lee's Panama City Mazda
Panama City, FL
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They know there cars! Fantastic experience buying our MX5-RF Orlando Morales, our salesperson and James, the manager worked very close with us, to give the best and fairest price for our MX5-RF! They were very r Orlando Morales, our salesperson and James, the manager worked very close with us, to give the best and fairest price for our MX5-RF! They were very respectful to us and answered all of our questions! More
First new Mazda I had a wonderful experience with this dealership. The salesman helped me find the perfect Mazda. This was my first brand new car. The salesman were n I had a wonderful experience with this dealership. The salesman helped me find the perfect Mazda. This was my first brand new car. The salesman were not pushy but so helpful. The financing was easy. They work with anyone. The sales manager made sure I had the right vehicle. The experience was great and I am enjoying my Mazda CX-5. More
Poor Ethics We entered the dealership just to see what our cars were worth before we made a decision to trade or not. The Manager said he needed our drivers licen We entered the dealership just to see what our cars were worth before we made a decision to trade or not. The Manager said he needed our drivers license and social security numbers before they could give us a price. After they told us what they would give us for trade in we decided not to look at a new vehicle and upon us leaving the building three other salesmen and a manager approached us and we once again said we don't need to do business with you. About a week later we started getting letters from banks stating the vehicle was over priced. We went up to John Lee and spoke to the manager he assured us he only pulled a credit report for them which was a lie. We recieved 14 letters from banks that they ran our credit through for a 40,000 vehicle that we never agreed on. We contacted John Lee again and the manager stated we must of went to other dealerships and they ran our credit. No we did not. We have very good credit but all the hard hit inquiry look really bad. This dealership has been a true nightmare to us. There ethics is about as low as you can go. More
Bought a 2015 CX5 and 2004 RX8 John Lee Nissan/MAZDA took care of both my vehicle needs. I needed an affordable work car and they gave me a great deal on my 2004 RX8 (low miles) wit John Lee Nissan/MAZDA took care of both my vehicle needs. I needed an affordable work car and they gave me a great deal on my 2004 RX8 (low miles) without breaking the bank. I was in a bad situation with a Dodge Dart as my primary family car and they went above and beyond not only taking my Dodge Dart off myhand but getting my family into a safer and better 2015 CX5 that my wife loves. My wife and I very happy and I always refer friends/coworkers to John Lee Nissan/MAZDA. More
I wish we could have stop & really look things over--WE thought the vechile we purchase had a towing pack with it--& I wish they could had help us get the back of truck with some type of cover or over--WE thought the vechile we purchase had a towing pack with it--& I wish they could had help us get the back of truck with some type of cover or protection for the bedding part--we came in with open arms & friendly workers--we left feeling we should have stop & reguested a little more--as in price never went down & we thought how things were told to us we were going to get a lower price--did not---WE were under some type of spell-everyone was so nice--& we were so ingage in the freindlessnes & we did not due proper business--But we love our vechile we just beleive we could have gotten more for our money... More
CHARLES WAS HONEST, FRIENDLY, HARDWORKING. HE ACTUALLY MADE MY CAR BUYING EXPERIENCE PLEASANT! HE WENT OUT OF HIS WAY TO ENSURE I GOT THE EXACT VEHICLE I WANTED AND FOR A GREAT PRICE. THERE IS A MAZDA DEA MADE MY CAR BUYING EXPERIENCE PLEASANT! HE WENT OUT OF HIS WAY TO ENSURE I GOT THE EXACT VEHICLE I WANTED AND FOR A GREAT PRICE. THERE IS A MAZDA DEALER 5 MILES FROM MY HOUSE, BUT I CHOSE TO DRIVE 2 HOURS AWAY AND PURCHASE MY VEHICLE FROM CHARLES BOOZER AT JOHN LEE MAZDA OF PANAMA CITY BECAUSE OF HIS OUTSTANDING WORK ETHIC! BEST CAR BUYING EXPERIENCE EVER!! (AND I HAVE BOUGHT SEVERAL IN YEARS PAST)I WILL DEFINATELY DO BUSINESS WITH THEM AGAIN IN THE FUTURE & WILL HIGHLY RECOMMEND THEM TO ANYONE THAT IS INTERESTED IN A NEW MAZDA! THANKS FOR EVERYTHING CHARLES, DOING BUSINESS WITH YOU WAS A PLEASURE! More
I love this place. I was worried when I first moved I love this place. I was worried when I first moved to Panama City that the Mazda dealer might be like one of those big cookie-cutter car dealer I love this place. I was worried when I first moved to Panama City that the Mazda dealer might be like one of those big cookie-cutter car dealers that only care about getting people in and out of the service center in 30 minutes or less and not care about the person or really even the car. Thankfully, Panama City Mazda is NOT this type of dealership. This Mazda dealer consistently impresses me each time I show up. They have been working on my cars for over a year now and not just my Mazdas (they work on my Toyota too). They have performed oil changes, tire rotations, and even engine diagnostics. They added a quart of oil in my wife's Toyota when it ran low. They fixed a flat for me in under 10 minutes. They inflated my tires with Nitrogen. They found and then repaired a strange rear end bumping sound. They even repaired free of charge what another local shop repaired incorrectly. I could go on and on about these guys! On top of all that, Panama City Mazda takes the time to get to know their customers. They greet me by name, know that I do NOT like for them to test my washer/sprayer, and offer me fresh coffee if I have to wait on my car. They have even stayed late to finish work on my car! More
Gave me top dollar for my trade in made sure i was happy with my choice, they were not pushy at all. Answered any questions or concerns that i might have had. After the sale they continued to check up on me with my choice, they were not pushy at all. Answered any questions or concerns that i might have had. After the sale they continued to check up on me and see how i liked my vehicle and that i didnt have any problems. Overall excellent experience lifetime warranty .... ill say more like lifetime customer. More
Great dealership. They are very interested in helping you find a car that suits your needs. They show a great amount of interest in you, not just to sell you a car. Very helpful in finding financing t you find a car that suits your needs. They show a great amount of interest in you, not just to sell you a car. Very helpful in finding financing too. I would recommend this dealer to anyone for new or used cars. More